Senior Software Quality Assurance Manager

ZettaByte Pte Ltd; Sleman; On-site; IDR 663.239.000 - 994.860.000; Full time

Job summary

A software development company in Yogyakarta is seeking a Senior QA Manager to lead the Quality Assurance team and ensure product quality meets the highest standards. You will define QA strategies, mentor the team, and collaborate with stakeholders to deliver seamless releases. The ideal candidate has a degree in Computer Science or related field, 5+ years of QA experience, and proficiency in QA methodologies and tools.

Qualifications

• Minimum of 5 years of experience in Quality Assurance, with at least 2 years in a leadership or managerial role.
• Proficient in English, both spoken and written.
• Strong understanding of the bug life cycle and defect reporting.

Responsibilities

• Define and maintain QA strategies, processes, and best practices across projects.
• Lead, mentor, and coach the QA team to ensure continuous skill development.
• Establish automation testing frameworks and continuously improve testing efficiency.

Skills

QA methodologies

Test design techniques

Test documentation

Agile/Scrum methodology

Analytical and problem-solving skills

Communication and leadership abilities

Education

Diploma or Bachelor’s degree in Computer Science, Software Engineering, or a related field

Tools

Cypress

Playwright

JMeter

Selenium

Jira

Trello

TestRail

Notion

Job description

Zettabyte is a software development company focused on the education sector. We work with our multicultural team from offices in Singapore, Bali, Yogyakarta, Paris, and Madagascar to create and produce tools that enhance the quality of life for anyone involved in education.

Job Description

As a Senior QA Manager, you will lead the Quality Assurance team to ensure that all Zettabyte products meet the highest standards of quality, reliability, and user experience. You will define and implement QA strategies, mentor QA Engineers, and collaborate closely with developers, product managers, and stakeholders to deliver seamless and stable releases.

Requirements

• Diploma or Bachelor’s degree in Computer Science, Software Engineering, or a related field
• Minimum 5 years of experience in Quality Assurance, with at least 2 years in a leadership or managerial role
• Proficient in English, both spoken and written
• Proven expertise in QA methodologies, test design techniques, and test documentation (checklists, test plans, test cases, regression suites)
• Strong understanding of Agile/Scrum methodology, user stories, and story point estimation
• Deep knowledge of bug life cycle and defect reporting
• Familiarity with automation tools such as Cypress, Playwright, JMeter, Selenium, or Jest (strong plus)
• Understanding of HTML, CSS, JavaScript, and basic scripting for test automation
• Experience using project management and QA tools (Jira, Trello, TestRail, Notion, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and leadership abilities
• Self-motivated, detail-oriented, and passionate about improving product quality

Responsibilities

• Define and maintain QA strategies, processes, and best practices across projects
• Lead, mentor, and coach the QA team to ensure continuous skill development
• Oversee test planning, execution, and reporting for all major product releases
• Establish automation testing frameworks and continuously improve testing efficiency
• Ensure a balance between manual and automated testing coverage
• Monitor and track bug reports, ensuring timely follow-up and closure
• Deliver detailed QA reports and quality metrics to management and stakeholders
• Collaborate with product, development, and design teams to ensure quality is built into every phase of the product lifecycle
• Drive initiatives to improve user experience, performance, and reliability
• Stay updated with the latest QA tools, technologies, and methodologies, and recommend adoption when beneficial