Senior Social Intelligence Executive (Analytics)

EssenceMediaCom; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a detail-oriented Senior Executive in Social Analytics to join their dynamic Social Team. This role focuses on crisis monitoring and reporting, delivering rapid insights for high-visibility initiatives. The ideal candidate will have a strong background in social intelligence, be bilingual in English and Bahasa Indonesian, and possess excellent analytical and communication skills. Join a collaborative environment where your contributions will directly impact global social media strategies and client relationships, making a significant difference in the industry.

Qualifications

• 1-3 years of experience in social intelligence or primary research.
• Strong understanding of social media platforms and strategies.

Responsibilities

• Collaborate with global teams to manage workflow and meet deadlines.
• Provide actionable insights from social media analytics.

Skills

Social Intelligence

Bilingual (English and Bahasa Indonesian)

Social Media Analysis

Data Manipulation (Excel, Google Sheets)

Critical Thinking

Communication Skills

Education

Bachelor's Degree

Tools

Brandwatch

Talkwalker

Netbase

Job description

EssenceMediacom’s Social Team is looking for a passionate, curious, and detail-oriented professional to join us as a Senior Executive in Social Analytics. This is an exciting opportunity for a driven individual to contribute to high-impact work for our Global YouTube Social Crisis Team.

The role will focus on crisis monitoring and reporting, delivering fast-turnaround, comprehensive insights for high-visibility initiatives.

To maintain alignment with global teams and ensure seamless reporting, this position requires working business hours (8:00 AM to 5:00 PM) in your local time zone) on a weekly schedule of one of the following:

• Standard Shift: Wednesday through Friday
• Weekend Shift: Thursday through Monday

Duties and Responsibilities:

• Work alongside and collaborate with client and internal teams globally
• Manage workflow and prioritize assignments to ensure deadlines and client expectations are being met
• Take a ‘no stone unturned approach’ to analytics with acute attention to detail in the reporting to ensure insights are actionable and outputs are high quality
• Collaborate with other Analysts and Intelligence Lead to contribute to the framework, methodology, and KPIs for social analysts to consistently evolve social intelligence reports
• Support client relationships on scoped accounts
• Contribute to the assessment of social intelligence technologies to ensure agency subscribes to best-in-class suppliers
• Support agency’s new business activity
• Support agency’s internal research initiatives, POVs’ white papers and thought leadership

Qualifications and Experience:

• 1 - 3 years of social intelligence or primary research experience
• Bilingual in English and Bahasa Indonesian
• Strong understanding of the social media space and primary platforms (Instagram, TikTok, Facebook, Twitter, YouTube, etc.).
• Proficiency working with social listening tools (e.g., Brandwatch, Talkwalker, Netbase, etc.) with a “tool agnostic” mentality that can pick up a new tool and learn quickly as necessary
• Conversant with current and evolving social media strategies, measurement tools and technologies and knowledge of social media marketing industry benchmarks
• Demonstrated ability to use Microsoft Excel and Google Sheets to easily manipulate data, and PowerPoint and Google Slides to tell a compelling story through data
• Demonstrated ability to efficiently sift through data to identify actionable insights and recommendations
• Demonstrated ability to apply insights from other brands’ case studies to our clients to identify potential opportunities
• Demonstrated critical thinking and problem-solving abilities
• Excellent written, verbal communication and presentation skills
• Curious, passionate, energetic, and nimble
• Prior public relations agency experience a plus