Senior Sales Manager - Weddings & Events

Hilton Worldwide, Inc.; Ungasan; On-site; USD 30.000 - 50.000; Full time

Job summary

A leading global hospitality company seeks a Senior Sales Manager for Weddings & Events to support its vibrant team in Bali. This role requires overseeing all aspects of wedding and event sales while ensuring exceptional service standards. The ideal candidate will have at least 3 years of relevant experience, outstanding communication skills, and a passion for hospitality. Join us at Hilton to deliver memorable experiences to our guests.

Qualifications

• Minimum 3 years of experience in hotel Weddings & Events.
• Proficient in English; additional languages advantageous.
• Excellent communication, organizational, and presentation skills.

Responsibilities

• Oversee negotiations and coordination for Weddings and Events.
• Achieve sales targets and develop sales plans.
• Maintain customer relationships and manage guest feedback.

Skills

Communication

Organizational skills

Presentation skills

Teamwork

Market understanding

Job description

Job Description - Senior Sales Manager - Weddings & Events (HOT0BIEK)

Senior Sales Manager - Weddings & Events (Job Number: HOT0BIEK)

Work Locations: Umana Bali, LXR Hotels & Resorts, Jl. Melasti, Banjar Kelod, Ungasan Bali 80364

Hilton offers numerous opportunities across over 100 countries, providing memorable experiences for travelers. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and others.

The Senior Sales Manager - Weddings & Events supports the Director of Sales in leading the Weddings & Events Sales Team. This role involves overseeing negotiations, coordination, and successful handling of Weddings and Events, ensuring departmental operation maximizes business opportunities and maintains high service standards.

Responsibilities include:

• Completing Hilton University courses and passing assessments.
• Gaining familiarity with hotel products and related activities.
• Promoting and selling hotel products, especially Weddings and Events.
• Achieving sales targets and completing related tasks.
• Developing sales plans, obtaining approvals, and maintaining customer relationships.
• Understanding customer needs through various communication methods.
• Producing quotations, sending contracts, and following up.
• Guiding clients through hotel facilities.
• Operating reservation systems for bookings.
• Sending work orders and coordinating with departments.
• Maintaining customer relationships and feedback.
• Recommending other hotel group brands to clients.
• Gathering market intelligence to identify business opportunities.
• Monitoring competitors’ products and market activities.
• Welcoming key clients and VIPs.
• Facilitating communication between Sales and Operations teams.
• Handling guest feedback and complaints.
• Maximizing sales and forecasting revenues.
• Supervising and guiding sales team members.
• Participating in marketing planning and budgeting.
• Assisting in recruiting and training staff.
• Performing tasks as assigned, with flexibility for departmental updates.

Ideal candidate qualities include:

• Exceptional hospitality attitude.
• Integrity and professionalism.
• Leadership qualities and community involvement.
• Strong teamwork and ownership mindset.
• Ability to operate with urgency and discipline.

Qualifications:

• Minimum 3 years of experience in hotel Weddings & Events.
• Proficient in English reading and writing; additional languages advantageous.
• Excellent communication, organizational, and presentation skills.
• Ability to work under pressure.
• Strong local market understanding and analysis skills.
• Leading by example.

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to delivering exceptional guest experiences and fostering a team dedicated to hospitality excellence.