Senior Research Manager, Advisors Research Centre (Indonesian Speaker)

Hispanic Alliance for Career Enhancement; Daerah Khusus Ibukota Jakarta; On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Senior Research Manager to lead impactful research projects. This role involves managing teams, engaging clients, and delivering strategic insights that drive measurable value. You will leverage your expertise in quantitative research and project management to create compelling client-ready materials. Join a dynamic team that values diversity and fosters an inclusive culture, contributing to a digital economy that benefits everyone. If you're passionate about research and ready to make a difference, this opportunity is perfect for you.

Qualifications

• Managed primary research projects with strong project management skills.
• Experience in client engagement and creating impactful materials.

Responsibilities

• Deliver new research products and strategies efficiently.
• Provide insights based on secondary research and data analysis.

Skills

Project Management

Client Engagement

Business Writing

Data Analysis

Research Management

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Project Management Tools

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Senior Research Manager, Advisors Research Centre (Indonesian Speaker)

Senior Research Manager/Associate Director, Advisors Research Center, Mastercard

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team—one that makes better decisions, drives innovation, and delivers better business results.

Job Title

Senior Research Manager/Associate Director (Managing Consultant), Advisors Research Center, Mastercard

All About Us

The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with strategic insights and recommendations. Our services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in payments, Mastercard Data & Services also collaborates with major retailers, airlines, and other enterprises, leveraging data and insights from within and beyond our network.

All About the Role

Advisors Research Center is a new capability designed to respond to fast-evolving customer needs for high-quality research support, with the mission of value realization through developing insights and recommendations. This capability enhances Advisors' traditional strengths.

Advisors Research Center is a global research-oriented competency that applies proven, accredited research and domain experience to partner with clients worldwide to help them drive measurable value by:

• Delivering new research products and strategies to market efficiently
• Leveraging research assets to produce impactful, challenging research output for clients
• Providing key insights based on secondary research and data analysis

All About You

• Managed research projects in the past (mainly primary research, with some secondary research experience)
• Project management skills, including team management, reviews, and end-to-end delivery; client engagement and communication skills
• Strong understanding of client objectives, visualization, storyboarding, and use of industry frameworks to create impactful client materials
• Experience working with research vendors (vendor management, execution, questionnaire preparation)
• Strong business writing skills and ability to create client-ready materials
• Demonstrated people management responsibilities (small team management)

All About Your Education & Skills

• Relevant experience across various primary research projects
• Expertise in quantitative research; qualitative research experience is a plus
• Knowledge of the financial services industry (preferred), including current issues
• Fluent in Bahasa Indonesia and English; other languages are a plus
• Proficiency in Word, Excel, PowerPoint; knowledge of project management tools preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Every employee or contractor must:

• Abide by Mastercard's security policies and practices
• Ensure confidentiality and integrity of accessed information
• Report any security violations or breaches
• Complete mandatory security trainings