Senior Quality Control

Mekari; Daerah Khusus Ibukota Jakarta; Remote; IDR 60.000.000 - 100.000.000; Full time

Job summary

Join a leading SaaS company in Indonesia that empowers businesses through innovative software solutions. As part of this dynamic team, you will play a crucial role in enhancing the quality of onboarding projects, ensuring client satisfaction, and driving continuous improvement. With a supportive work culture that values flexibility and personal growth, you will have the opportunity to make a significant impact while enjoying competitive benefits and a friendly environment. If you're passionate about quality assurance and ready to contribute to a thriving company, this is the perfect opportunity for you.

Benefits

Competitive salary

Premium private health insurance

Flexible working hours

Allowance for sports activities

Notebook Ownership Program

Unlimited sick leave with doctor note

Free co-working space services

Dynamic work environment

Early access to salary

Qualifications

• 3+ years experience in Quality Control/Assurance required.
• Proficient with productivity and web presentation tools.

Responsibilities

• Ensure quality of onboarding projects meets standards.
• Create routine quality control reports and handle admin tasks.

Skills

Quality Control

Quality Assurance

Analytical Skills

Problem Solving

Attention to Detail

Tools

Corporate Productivity Tools

Web Presentation Tools

Development Tools

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Main Responsibilities:

Improve the quality of onboarding project and ensure the procedure is meet with the standards to increase client's satisfaction.

Key Responsibilities:

1. Monitoring and ensure the quality of Go Live project from Activation Team is in accordance with the SOP.
2. Evaluate and Audit client's satisfaction for each project.
3. Create detailed, comprehensive & well-structured score planning aligned with OKR.
4. Identify, Record, Document the progress of every task with development tools.
5. Create routine quality control reports and handle administrative tasks.

Requirements:

1. 3+ years of industry experience in Quality Control / Quality Assurance.
2. Have a basic knowledge of software is preferred.
3. Proactively keep up to date with current trends & strong analytical skills to solve problems.
4. Proficient with corporate productivity & web presentation tools.
5. Able to work with team/independently & fast learner.
6. Strong sense of responsibility & result-oriented.
7. Strong attention to detail with the ability to quickly adapt to new changes.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari[ENG] or bit.ly/RekrutmenMekari-FAQ[INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!