Senior QA Technician (Indonesia)

Cartrack; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

Join a dynamic and innovative smart mobility SaaS company as a Senior QA Technician. This role involves ensuring the quality of remote technicians, conducting thorough quality checks, and providing essential training to enhance their skills. You will be part of a vibrant team that values collaboration and creativity, where your insights can significantly impact the business. If you have a passion for quality assurance and a background in automotive technology, this is the perfect opportunity to advance your career in a fast-growing industry with a global reach.

Qualifications

• 3-5 years of experience in QA or related field required.
• Knowledge of automotive electronics and mechanical repairs essential.

Responsibilities

• Conduct quality checks and troubleshoot issues remotely.
• Prepare reports on QA activities and identify training needs.

Skills

Troubleshooting

Quality Assurance

Training and Development

Communication Skills

Education

Vocational course in Automotive

Diploma in Electrical/Electronic

Diploma in Mechanical

Tools

Mobile Video Call Technology

Job description

About the job Senior QA Technician (Indonesia)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior QA Technician to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

• Ensure that all remote technicians are punctual with proper attire to maintain a professional appearance during job assignments
• Conduct quality checks remotely by leveraging mobile video calls
• Troubleshoot issues encountered during remote site operations
• Prepare detailed reports summarizing the QA activities performed for management review
• Identify training needs for remote technicians
• Conduct training and refresher sessions to enhance their skills and knowledge
• Ensure a comprehensive understanding of the full fleet management product offering
• Familiarize yourself with the technology stack to effectively support remote operations

Requirements:

• Candidate must possess at least Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent
• At least 3-5 Year(s) of working experience in the related field is required for this position
• Experience/Knowledge of Electronics and Automotive aftermarket product installations (Telematics/Sound Systems/Immobilizer etc.)
• Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical wiring repair, Faulty Finding and Mechanical Repair etc.)