Senior Project Manager

Crifasia; Indonesia; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

A global finance technology firm is seeking an experienced Senior Project Manager to join their Global Delivery team in Indonesia. This role entails leading complex project management for international clients within the Finance, Banking, and Credit domain. Candidates should have 6-8 years of relevant experience, strong leadership and client management skills, and a Bachelor's degree in a related field. Proficiencies in managing multicultural teams and willingness to travel are essential. Competitive compensation is offered for this position.

Qualifications

• 6-8 years of experience in Project Management, preferably in Banking, Financial Services, or Credit Bureau projects.
• Proven experience managing international projects with multicultural teams.
• Fluent in English (both written and spoken).
• PMP or equivalent certification is a plus.
• Strong analytical and problem-solving mindset.
• Fluent in English (written and spoken).
• Willingness to travel internationally as required by project scope.

Responsibilities

• Lead a cross-functional project and functional analysis team.
• Manage the end-to-end project lifecycle from planning to delivery.
• Collaborate with business and sales teams for project alignment.
• Define and maintain project plans including timelines and costs.
• Support project pricing and ensure compliance with SLAs.
• Provide post-delivery support to clients.
• Driving continuous improvement within the delivery process across global CRIF teams.

Skills

Leadership skills

Client management

Coordination skills

Analytical mindset

Problem-solving

Negotiation

Conflict resolution

Education

Bachelor’s degree in Engineering, Economics, Finance, Computer Science, Mathematics, or related fields

Job description

Overview

We are looking for an experienced Senior Project Manager to join our Global Delivery team, managing complex projects in the Finance, Banking, and Credit domain. This role requires strong leadership, client management, and coordination skills to ensure successful project delivery to international clients.

Responsibilities

• Leading a cross-functional project and functional analysis team, responsible for collecting, understanding, and translating clients' business requirements into actionable plans.
• Managing the end-to-end project lifecycle — from planning, estimation, and execution to delivery and post-implementation support.
• Collaborating closely with international business and sales teams during pre-sales and requirements definition phases to ensure technical and functional alignment with client needs.
• Defining and maintaining project plans, including timelines, resources, deliverables, costs, and risk management activities.
• Supporting project pricing and contractual aspects, ensuring compliance with service-level agreements (SLAs) and project profitability targets.
• Providing post-delivery support to clients, ensuring product adoption and satisfaction through proactive engagement and issue resolution.
• Driving continuous improvement within the delivery process and fostering collaboration across global CRIF teams.

About You

Qualifications:

• 6–8 years of experience in Project Management, preferably in Banking, Financial Services, or Credit Bureau projects.
• Proven experience managing international projects and working with multicultural teams.
• Strong leadership skills and the ability to motivate and manage cross-functional teams.
• Excellent client management and stakeholder communication abilities, including negotiation and conflict resolution.
• Strong analytical and problem-solving mindset.
• Bachelor’s degree in Engineering, Economics, Finance, Computer Science, Mathematics, or related fields.
• Fluent in English (both written and spoken).
• Demonstrated resilience under pressure and ability to manage multiple priorities.
• Willingness to travel internationally as required by project scope.
• PMP or equivalent certification is a plus.
• Experience in Agile or Hybrid delivery environments is a plus.

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