Senior Product Executive

ICS Travel Group; Provinsi Bali; On-site; USD 15.000 - 30.000; Full time

Job summary

At ICS Travel Group, the Product Executive role offers the opportunity to shape innovative travel experiences across Asia. This dynamic position requires a blend of creativity and organization to identify new products and maintain competitive pricing, ensuring exceptional service delivery to clients. Candidates should possess a strong background in tourism or hospitality, excellent communication skills, and an ability to thrive in a fast-paced environment.

Qualifications

• Bachelor’s degree; preferred in Travel & Tourism, English, or Hotel Management.
• 4 years’ experience in tourism or hospitality.
• Strong understanding of travel products and contracting processes.

Responsibilities

• Identify and develop new travel products aligned with market trends.
• Prepare accurate quotations and proposals for international partners.
• Monitor market trends and support product innovation.

Skills

Communication

Organization

Problem-solving

Interpersonal Skills

Education

Bachelor’s degree

Degree in Travel & Tourism

Degree in Hotel Management

Degree in English

Tools

Microsoft Office

Travel Systems or CRM tools

Job description

At ICS Travel Group, a leading DMC (Destination Management Company) with over 25 years of experience across Asia, the Product Executive plays a critical role in shaping and refining our destination offerings. This position supports the company’s mission of delivering innovative, tailor-made travel experiences by identifying new products, creating competitive quotations, and maintaining updated proposals for our clients worldwide. Working within a collaborative team environment, the Product Executive ensures smooth coordination across departments while managing supplier data, monitoring market trends, and maintaining the accuracy of pricing and product information. A key part of the role is to support our global network of travel agents by providing quick turnarounds, maintaining service excellence, and contributing to the continuous development of destination content. Candidates should bring at least four years of experience in tourism or hospitality, a strong command of English, and the ability to thrive in a fast-paced, detail-oriented environment. A background in Travel & Tourism or related fields, along with excellent communication and organizational skills, is highly valued at ICS Travel Group.

Responsibilities

• Identify and develop new travel products aligned with market trends and client needs.
• Prepare accurate quotations and proposals for international travel agents and partners.
• Maintain strong relationships with suppliers and clients, ensuring smooth communication and service delivery.
• Monitor and analyze market trends, support product innovation, and assist in defining target markets.
• Coordinate with internal departments to ensure contract availability, data accuracy, and timely responses.
• Handle administrative product tasks, including pricing updates, spot checks, and data entry support.
• Support sales teams with up-to-date product content and assist with urgent inquiries or special requests.

Qualifications

• Bachelor’s degree in any field; degrees in Travel & Tourism, English, or Hotel Management are highly preferred.
• Minimum of 4 years’ experience in the tourism or hospitality industry, preferably in a product, contracting, or operations role.
• Strong understanding of travel products, contracting processes, and database management.
• Excellent written and spoken English communication skills; additional languages are a plus.
• Demonstrated ability to work both independently and collaboratively in a fast-paced, multicultural environment.
• Proven problem-solving abilities with a proactive and solution-oriented mindset.
• Strong interpersonal skills and the ability to build and maintain effective working relationships.
• Highly organized, detail-oriented, and able to manage multiple priorities while meeting tight deadlines.
• Proficient in Microsoft Office applications (Excel, Word, Outlook); experience with travel systems or CRM tools is an advantage.
• Able to work under pressure while ensuring fast, accurate turnaround of proposals and data processing.