Senior Presales (Mekari Qontak)

Mekari; Daerah Khusus Ibukota Jakarta; Remote; IDR 30,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Solutions Consultant, where you'll engage with clients to demonstrate the value of innovative SaaS products. This role involves conducting product demonstrations, gathering client requirements, and collaborating with internal teams to design tailored solutions. You'll have the opportunity to provide strategic insights that help clients optimize their business processes. Enjoy a dynamic work environment with flexible hours, competitive salary, and comprehensive benefits, including premium health insurance and a supportive remote work culture. Be part of a leading SaaS company in Indonesia and make a significant impact in the industry.

Benefits

Premium private health insurance

Flexible working hours

Remote work culture

Notebook Ownership Program

Allowance for sports activities

Early access to salary

Unlimited sick leave with doctor's note

Strategic office location

Friendly work environment

Dynamic work culture

Qualifications

• Bachelor's degree in Computer Science or related field is required.
• Experience with CRM and omnichannel solutions is a plus.

Responsibilities

• Conduct product demos and align solutions with client needs.
• Collaborate with teams to develop comprehensive client solutions.

Skills

Analytical Skills

Problem-Solving Skills

Client-Facing Communication

Documentation Skills

Agility in Adapting to New Technologies

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Technology

Bachelor's Degree in System Information

Tools

Omnichannel

CRM

Call Center Systems

REST API

Low Code No Code Development

Job description

Job Descriptions:

Winning technical requirements of potential new clients involves effectively demonstrating your SaaS product's capabilities, aligning it with their business needs, and showcasing value.

1. Conduct product demonstrations, highlighting key features and business value to potential clients.
2. Act as a consultant, providing insights into business processes and industry best practices to align solutions with client needs.
3. Engage directly with clients to gather requirements, understand business challenges, and propose suitable solutions.
4. Collaborate with internal teams, including sales, product, and technical departments, to develop comprehensive client solutions.
5. Prepare and deliver high-quality technical proposals, ensuring alignment with client requirements and business objectives.
6. Assist in designing solution architecture, mapping out product capabilities to address specific business challenges.
7. Provide strategic insights and recommendations, helping clients optimize their processes through the adoption of proposed solutions.
8. Stay informed on industry trends and market demands, integrating insights into client recommendations and product improvements.
9. Gather client feedback and identify opportunities for product enhancements, proposing improvements to meet evolving market needs.

Requirements/Qualifications:

• Candidates must possess at least a Bachelor's Degree in Computer Science / Information Technology / System Information or equivalent.
• Experience in the following areas is a plus:
  • Omnichannel, CRM, Call Center, Meta Products
• Must possess analytical & problem-solving skills to identify root causes and implement solutions.
• Excellent client-facing and internal communication skills.
• Strong documentation skills to create clear technical specifications and communicate effectively with cross-functional teams.
• Agility in adapting to new changes including technologies and evolving business requirements.
• Visual Programming and/or Low Code No Code Development.
• Understanding of REST API.

What You Will Get:

• Competitive salary + daily allowance.
• Premium private health insurance (outpatient, inpatient, maternity, dental).
• Early access to salary + flex installment (employee loan) via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours and remote work culture with free co-working space services.
• Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
• Notebook Ownership Program.
• Strategic office location, accessible by MRT.
• Friendly and dynamic work environment.
• Opportunity to be part of Indonesia's leading SaaS company.

Our team will review your application and contact you if shortlisted. If you do not hear from us within 30 days, your resume will be kept on file for future opportunities.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] for answers to common questions about our recruitment process.

We wish you the best and hope to see you soon!