Senior Operations Manager, Fiat Payment

Binance; Jakarta Selatan; Remote; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading blockchain ecosystem is seeking an Operations Manager to oversee daily functions and enhance operational processes. Successful candidates will have a Bachelor's degree with 7+ years of experience in operations or strategy. Responsibilities include leading teams, monitoring performance, and driving improvements. This role offers a competitive salary and benefits package, and flexibility to work from home.

Benefits

Competitive salary

Opportunities for career growth

Work-from-home arrangement

Qualifications

• 7+ years of relevant experience in operations or strategy.
• Proven track record of building operational processes.
• Comfortable working with data and systems.

Responsibilities

• Lead daily operations across multiple functions.
• Design and improve processes to support growth.
• Monitor operational KPIs and present insights.

Skills

Analytical skills

Project management

Communication

Problem-solving

Stakeholder management

Leadership

Education

Bachelor’s degree in Business, Operations, Finance

MBA preferred

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Lead and oversee daily operations across [functions, e.g., business operations, customer operations, risk, compliance, technical services].
• Design, implement, and improve scalable processes and workflows to support growth of the middle office function
• Collaborate with cross-functional teams (Product, Finance, Risk, Tech, Customer Success) to ensure smooth execution of projects.
• Monitor operational KPIs, generate insights, and present recommendations to senior leadership.
• Identify and mitigate operational risks to ensure compliance with internal policies and external regulations.
• Drive automation, tooling, and system improvements to enhance efficiency and accuracy.
• Mentor and support junior team members, fostering a culture of accountability and excellence.
• Act as a key decision-maker for high-impact operational matters.

Requirements

• Bachelor’s degree in Business, Operations, Finance, or related field; MBA preferred.
• 7+ years of relevant experience in operations, business management, or strategy (preferably in [industry, e.g., fintech, payment]).
• Proven track record of building and scaling operational processes in a fast-paced environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder management abilities.
• Comfortable working with data, tools, and systems.
• Demonstrated leadership skills with the ability to influence and drive results across teams.

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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