Senior Legal Officer

Qiscus; Jakarta Pusat; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

Qiscus is seeking a driven Legal Officer in Jakarta to draft, review, and negotiate commercial agreements, ensuring regulatory compliance and protecting company interests.

You will maintain contract templates, handle disputes with internal teams and external counsel, and advance legal operations through AI-enabled processes while delivering practical guidance on compliance and governance.

Qualifications

• Bachelor's degree in Law with bar admission.
• 4+ years in-house or law firm, IT/B2B SaaS preferred.
• Strong knowledge of Indonesian commercial law; PMA & litigation familiarity.
• Experience in contracts, IP, employment, data privacy, and tech regulations.
• Fluent in Bahasa Indonesia and English; strong communication skills.

Responsibilities

• Draft, review, negotiate, and manage commercial agreements while ensuring compliance.
• Maintain and update commercial contract templates per laws and business needs.
• Handle commercial disputes by advising stakeholders and coordinating with external counsel.
• Improve legal operations through AI and technology adoption for efficiency.
• Provide practical legal guidance and compliance support to internal stakeholders.

Skills

Communication

Analytical thinking

Negotiation

Problem solving

Cross-cultural communication

Language fluency

Education

Bachelor's Degree in Law

Tools

Microsoft Office

Google Workspace

OSS

PSE

Job description

Qiscus is an Agentic Customer Engagement Platform that helps businesses deliver excellent customer experience (CX) through scalable and reliable conversations. The Legal Officer plays a critical role in ensuring the Company meets both regional and global compliance standards. We are looking for someone who is meticulous, proactive, and confident in giving legal recommendations — a real sparring partner, not just an executor. If you find yourself fitting this role, come join us!

What You Will Do

• Draft, review, negotiate, and manage commercial agreements while ensuring compliance and protecting the Company's interests.
• Maintain and update commercial contract templates in line with applicable laws and business needs.
• Handle commercial disputes by providing legal advice, coordinating with internal stakeholders and external counsel, and managing related legal documentation.
• Improve legal operations through AI and technology adoption to enhance efficiency.
• Provide practical legal guidance and compliance support to stakeholders, ensuring adherence to applicable laws and internal policies.

What You Will Bring to The Role

• Bachelor's Degree in Law.
• Minimum 4 years of experience as an in-house legal counsel or law firm associate, preferably in the IT or B2B SaaS industry.
• Strong knowledge of Indonesian commercial law, with familiarity in PMA and litigation. Knowledge of Singapore and Malaysia regulations or cross-border commercial legal matters is a plus.
• Experience in commercial contracts, intellectual property, employment law, data privacy, and technology-related regulations is preferred.
• Strong communication, analytical, negotiation, and problem-solving skills with high integrity and attention to detail.
• Fluent in Bahasa Indonesia and English.
• Proficient in Microsoft Office, Google Workspace, and government platforms such as OSS and PSE.
• Willing to be based in Jakarta.

Let us grow together and make a real impact!

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