Senior IT Quality Assurance (English Speaker)

Senior IT Quality Assurance (English Speaker)

Contract Duration: 6–12 months
Location: Jakarta, Indonesia (preferably)
Industry: Banking / Financial Services

• Lead QA efforts across agile teams for Contact Center solutions.

• Estimate test efforts and plan resource allocation.

• Create and review test plans, scenarios, and cases.

• Distribute tasks to Test Analysts and monitor execution progress.

• Manage test cycles, including defect tracking and reporting.

• Ensure test deliverables meet quality standards and project timelines.

• Bachelor’s degree in Computer Science, IT, Business, or related fields.

• ISTQB Certified Test Manager/Lead is a plus.

• 3+ years of experience as a Test Lead in the banking industry.

• Hands-on experience with Contact Center solutions testing is highly preferred.

• Strong knowledge of Jira, Agile delivery, Linux commands, SQL Server, MySQL.

• Leadership, time-management, and problem-solving skills.

• Fluent in English is a must.