Senior Field Operations Lead - Qualitative Research

Ipsos; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Ipsos is seeking a supervisory professional to oversee qualitative research projects in Jakarta. You will coordinate Fieldwork, moderation, and deliverables, ensuring ISO compliance and quality data. Remote/virtual fieldwork is common, with occasional travel as needed.

The role requires strong leadership, budgeting, and mentoring capabilities, along with deep knowledge of qualitative methods and local market dynamics.

Qualifications

• Bachelor degree in Social Studies, Sociology, or related field.
• 6 years of supervisory experience or 3 years in market research.

Responsibilities

• Manage communication with QC, PM and CS teams for current and upcoming projects.
• Develop and manage budget estimates to ensure financial efficiency of qualitative research projects.
• Coordinate all operational tasks & suppliers involved in the project (Fieldwork, Venue, Moderation, Deliverables, Videoing).
• Liaise on recruitment, moderation and timings for each project from start to end.
• Attend and manage Fieldwork (mostly remote/virtual via MS Teams and Zoom); travel to destinations occasionally.
• Validate QC Reports verified by Field Executive.
• Resolve issues arising during project execution on the field.
• Ensure project compliance with ISO standards; deliver quality research data.
• Provide mentoring, coaching, and training to develop team members.

Skills

Multi-tasking

Attention to detail

Fieldwork standards

Qualitative methods

MS Office

Communication skills

Planning & organizing

Mentorship

Education

Bachelor degree in Social Studies/Sociology or related

Tools

MS Office

Job description

Ipsos is seeking a supervisory professional to oversee qualitative research projects in Jakarta. You will coordinate Fieldwork, moderation, and deliverables, ensuring ISO compliance and quality data. Remote/virtual fieldwork is common, with occasional travel as needed.

The role requires strong leadership, budgeting, and mentoring capabilities, along with deep knowledge of qualitative methods and local market dynamics.