Senior Data Analyst - Growth

Here comes a new challenge for you who is seeking the next leap in your career growth, being our Assortment and Conversion Analytics for GoFood! In this role, you will lead problem-solving processes and execute solutions with focus on improving demand and growth metrics for GoFood. Combining business strategy and customer experience & behavior analysis, you will do experiments and campaigns that will encourage our users to experience the product’s core value as quickly as possible which will also improve the product's account spending. In short, you’ll get out of bed every day thinking about new ways to solve exciting problems and grow the business, how cool is that!

Responsibilities

• Discover growth opportunities in the business metrics and customer metrics by exploring business data, transaction data, customer activity within apps and actual customer insights.
• Drive actionable insights recommendation such as making funnel conversion analysis, cohort analysis, long-term trends, user segmentation, etc.
• Identify the business need and generate hypothesis based on business need to design & run experiments.
• Build predictive model or clustering model to improve consumer targeting intervention effectiveness.
• Ability to integrate qualitative data (user interviews, surveys, and behavioral research) alongside quantitative analysis to enhance EDA, refine hypothesis testing, and identify friction points to improve customer experience and business strategies.
• Create and manage dashboards and data pipelines to monitor metrics to measure business performance.
• Working closely with the Business team and other data team (Data Engineer, Data Science) to implement data solution.

Minimum Requirements

• BS/MS in Engineering, Computer Science, Math, Statistics, or equivalent experience.
• Minimum 3 years of working experience in data analytics field.
• Proficiency in data analysis tools and programming languages such as Python, R, SQL, and data visualization tools like Tableau, or Looker. Strong analytical skills to interpret complex data sets and extract actionable insights.
• High proficient in Experiment and Hypothesis Testing for multiple scenarios of business.
• High proficient in Descriptive Analytics, Predictive Analytics, Clustering analytics.
• Data Management: Familiarity with data collection, storage, and management best practices.
• Strong business acumen and project management skills with successful experience in collaborating with cross-functional teams.
• End to end the problem-solving mindset that can work in increments and exponents.
• Experience in a Marketplace, Food Delivery or other technology companies is a plus.

Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solution, this is the right place for you!

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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