Senior Customs Brokerage Specialist – Indonesia

Pt Awot Global Logistics Indonesia; Batam; On-site; IDR 180,000,000 - 340,000,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Career development

Job summary

Pt Awot Global Logistics Indonesia is seeking a Senior Customs Brokerage Specialist to lead all customs clearance activities in Batam, Indonesia. You will interpret trade regulations, advise clients on compliance, and liaise with authorities to expedite imports and exports.

The ideal candidate has 6+ years in customs brokerage, deep knowledge of Indonesian laws, and a valid Customs Broker License is advantageous. Strong analytical and communication skills are essential in this role.

Qualifications

• Minimum 6 years hands-on experience in customs brokerage or related field.
• Deep knowledge of Indonesian customs laws, procedures, and tariff classifications.
• Experience working with customs authorities in Batam, Riau Islands, ID.
• Possession of a valid Customs Broker License is advantageous.

Responsibilities

• Manage and execute all customs brokerage activities, including declarations.
• Ensure compliance with Indonesian regulations, tariffs, and trade agreements.
• Liaise with customs authorities, clients, and stakeholders to expedite clearance.
• Advise clients on compliance, duty optimization, and trade strategies.
• Classify goods using Harmonized System codes.
• Identify and resolve customs-related issues promptly.
• Stay updated on changes in Batam-related customs laws.

Skills

Indonesian customs regulations

Export/Import clearance

Stakeholder communication

Analytical problem solving

Education

Bachelor's degree in International Trade / Logistics / Business

Tools

Customs brokerage software

MS Office Suite

Job description

About the Role

Our client, a premier international freight forwarder and logistics provider, is seeking an experienced Senior Customs Brokerage Specialist to join their esteemed team in Batam, Riau Islands, ID. This role is crucial for ensuring the smooth and compliant movement of goods across international borders, managing all aspects of customs clearance. You will be responsible for interpreting complex trade regulations, advising clients on compliance requirements, and facilitating efficient import and export processes. The ideal candidate will possess extensive knowledge of Indonesian customs laws and procedures, combined with a keen eye for detail and a proactive approach to problem‑solving. This is a significant opportunity to advance your career in a globally connected field within the strategic location of Batam, Riau Islands, ID.

Key Responsibilities

• Manage and execute all customs brokerage activities, including preparing and submitting import/export declarations.
• Ensure full compliance with Indonesian customs regulations, tariffs, and trade agreements.
• Liaise effectively with customs authorities, clients, and other stakeholders to expedite clearance processes.
• Provide expert advice to clients on customs requirements, duty optimization, and trade compliance strategies.
• Classify goods accurately using the Harmonized System (HS) codes.
• Identify and resolve customs‑related issues and discrepancies promptly.
• Stay updated on changes in customs laws and regulations, particularly those affecting Batam, Riau Islands, ID.
• Maintain accurate records and documentation for all customs transactions.

Requirements

• A minimum of 6 years of hands‑on experience in customs brokerage, international trade compliance, or a related field.
• In‑depth knowledge of Indonesian customs laws, procedures, and tariff classifications.
• Proven experience working with customs authorities in Batam, Riau Islands, ID.
• Possession of a valid Customs Broker License is highly advantageous.
• Strong analytical and problem‑solving skills, with exceptional attention to detail.
• Excellent communication and negotiation skills, with the ability to build rapport with clients and officials.
• Proficiency in customs brokerage software and Microsoft Office Suite.
• A bachelor's degree in International Trade, Logistics, Business, or a related discipline is preferred.

Benefits

Our client offers a competitive salary commensurate with experience and a comprehensive benefits package, including health insurance and paid leave. This role provides a unique opportunity to work at the forefront of international trade in Batam, Riau Islands, ID, a key hub for global commerce. You will benefit from professional development opportunities and the chance to contribute to a respected organization known for its expertise in customs and logistics. Join a team dedicated to excellence in international trade.

Additional Information

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh‑so‑familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward‑thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co‑workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well‑being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.