Training Content & Project Consultation Activities:
- Develop and design training programs based on training plans and client schedules
- Research, write, and assist facilitators with supporting data for training materials
- Analyze and review various training materials
- Develop training/project consultation programs utilizing internal and external resources
- Select appropriate learning resources, delivery methods, and techniques to meet individual and group needs
- Develop, modify, and update program curriculum, content, and materials
- Define program performance and learning objectives to measure training effectiveness
- Consult with staff and external representatives to keep training information current
- Coordinate training activities and evaluate courses, instructors, materials, and delivery effectiveness
- Design assessment methods for evaluating participant effectiveness
- Continuously update training programs with new techniques
- Facilitate meetings with trainers, facilitators, and subject matter experts to review and plan future training needs
- Seek ways to improve training skills and update knowledge
- Conduct assessments and research on employee improvement needs
- Initiate and coordinate teams in all phases of training program development
- Conduct research on industry trends and competitor offerings
- Coordinate with various groups to provide information or respond to training inquiries
Content Development & Evaluation Activities:
- Identify and implement strategies to strengthen Executive Education program positioning against competitors
- Provide training for frontline executives, frontline managers, middle managers, primarily for in-house company programs
- Coordinate activities to understand customer needs and feedback
- Build and maintain relationships with institutions to secure professional instructors and stay updated on industry trends
- Attend client meetings and conduct field studies as required
- Ensure effective communication with former and future clients
Management Support Activities:
- Provide reports to direct supervisor
- Suggest process improvements focusing on time, effort, and cost efficiency
- Perform activities related to Quality Management System
- Perform additional tasks as assigned by direct supervisor
Education Requirement:
Work Exposure / Experience:
- Minimum 2 years at senior staff level, or
- Minimum 4 years working experience