Senior Client Advisor - Surabaya

Luxehouze; Surabaya ꦱꦸꦫꦧꦪ; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury retail company in Surabaya is looking for a client relations specialist to enhance client communication and boost sales. The ideal candidate will have a passion for customer service, experience in luxury sales, and proficiency in both Bahasa Indonesia and English. Enjoy a hybrid work setup, attractive salary, and commissions, along with comprehensive medical coverage and opportunities for business travel.

Benefits

Attractive base salary

Significant commissions and bonuses

Comprehensive medical coverage

Hybrid work setup

Tablet ownership program

16 days of annual leave

Business trip opportunities

Exciting employee activities

Responsibilities

• Share brand knowledge with clients.
• Provide excellent client service.
• Build relationships with clients.
• Manage client information.
• Boost sales to meet targets.

Skills

Persuasive communication

Exceptional customer service

Sales oriented

Experience in luxury sales

Proficient in Bahasa Indonesia

Proficient in English

Job description

Responsibilities

• Well-versed about the brands and sharing the knowledge with valued clients.
• Providing excellent service to clients in line with the brand's rules.
• Initiating connections and building relationships with both existing and new clients.
• Managing and preserving clients information and preferences.
• Continuously boosting sales to meet monthly targets.

Qualifications

• Effective in persuasive communication
• Passionate about delivering exceptional customer service
• Sales and target oriented
• Having experience in luxury sales and databases is advantageous.
• Proficient in both written and spoken Bahasa Indonesia and English.

Benefits

• Attractive base salary along with enticing benefits.
• Significant commissions and bonuses for your hard work.
• Comprehensive medical coverage and insurance.
• Enjoy a hybrid work setup – work from anywhere you prefer.
• Enjoy the benefits of a tablet ownership program to enhance your work experience.
• Enjoy 16 days of annual leave, plus additional collective leave without affecting annual leave.
• Opportunity for business trip across Southeast Asia store
• Experience a lively workplace with exciting employee activities and programs.
• Thrive in a nurturing environment that promotes learning, growth, training, and development.