Senior Business Effectiveness

PT Sigma Cipta Caraka (Telkomsigma); Tangerang; On-site; IDR 100.000.000 - 150.000.000; Full time

Job summary

A leading ICT solutions provider in Tangerang seeks a Business Process Improvement Specialist. Responsibilities include developing business processes, reviewing regulations, and leading process mapping sessions. Candidates should have at least 5 years of relevant experience and strong communication skills. This role offers the opportunity to work in a dynamic environment and contribute to innovative ICT solutions.

Qualifications

• Minimum 5 years of experience in Business Process Improvement, preferably in technology industries.
• Experience as an Internal Auditor and/or conducting tests of control.
• Proven experience collaborating with cross-functional teams.

Responsibilities

• Develop intricate business processes incorporating SLA, RACI Matrix, RCM, and Internal Control mechanisms.
• Create and review company regulation documents, ensuring alignment with policies and regulations.
• Lead process mapping and facilitate Focus Group Discussions with Process Owners.

Skills

Business Process Improvement

Stakeholder Management

Communication Skills

Leadership Skills

Analytical Skills

Education

Graduate degree in Engineering, Business Management, or Finance/Accounting

Tools

Microsoft Office (PowerPoint, Visio, Excel)

Job description

1. Develop intricate business processes incorporating SLA, RACI Matrix, RCM, and Internal Control mechanisms.

2. Create and review company regulation documents, including policies, SOPs, guidelines, and work guides, ensuring alignment with business regulations, government standards, and global benchmarks & reference such as ISO and COSO.

3. Conduct thorough analysis and evaluation of existing processes, ensuring alignment with business objectives.

4. Lead process mapping and facilitate Focus Group Discussions (FGD) sessions with Process Owners to design optimal solutions for future processes.

5. Execute walkthroughs to identify gaps and bottlenecks, implementing corrective measures.

6. Lead and manage Process Improvement Projects to enhance efficiency and effectiveness

General Requirements:

Graduates from a reputable University, with a preference for majors in Engineering, Business Management, and Finance/Accounting.

Minimum 5 years of experience in Business Process Improvement, preferably in technology industries.

Experience as an Internal Auditor and/or conducting tests of control.

Proven experience collaborating with cross-functional teams.

Fast learner, capable of thriving in a high-demand environment.

Excellent communication and leadership skills, with the ability to manage stakeholder expectations

Adaptive in high demand work environment

Technical Requirements:

Experience in Business Process Mapping and alignment, covering high level to low-level (granular) processes.

Understanding common BPI Methodologies (i.e. Lean Principal, PDCA, Six Sigma, etc) is a plus

Proficient in Microsoft Office (PowerPoint and Visio) as primary working tools.

Ability to use Microsoft Excel or other analytics tools.

Having exposure to project planning, accounting management, and financial management is a plus

Which of the following types of qualifications do you have?

Which of the following languages are you fluent in?

Are you willing to undergo a pre-employment background check?

How much notice are you required to give your current employer?

Are you willing to undergo a pre-employment medical check?

How would you rate your English language skills?

PT Sigma Cipta Caraka or Telkomsigma is subsidiary company of Telkom Indonesia providing ICT (Information Communication & Technology) Solutions and Services in Indonesia. Since its establishment in 1987, Telkomsigma continue to provide various products and innovative ICT-based services and cloud computing. Our product ranging from managed services, system integration, telecommunication, core banking, cloud, data center and many more. At Telkomsigma, we’ve invented a fresh and integrated environment where people work with passion, creativity, innovation, responsibility and integrity as a team to drive our sustainable business growth.

Telkomsigma are partnering with various international IT company with the likes of IBM, Oracle, Amazon Web Services, SAP, Huawei and many more. Trusted with over 450 clients from governments to private sectors, more than 700 certified IT professionals, and Data Center Tier III & IV certification, Telkomsigma is surely “The Preferred Digital Transformation Partner”.

For more information about Telkomsigma please check our website : https://www.telkomsigma.co.id/

Instagram : @telkomsigma

Also check our company's culture instagram : @livinginsigma

PT Sigma Cipta Caraka or Telkomsigma is subsidiary company of Telkom Indonesia providing ICT (Information Communication & Technology) Solutions and Services in Indonesia. Since its establishment in 1987, Telkomsigma continue to provide various products and innovative ICT-based services and cloud computing. Our product ranging from managed services, system integration, telecommunication, core banking, cloud, data center and many more. At Telkomsigma, we’ve invented a fresh and integrated environment where people work with passion, creativity, innovation, responsibility and integrity as a team to drive our sustainable business growth.

Telkomsigma are partnering with various international IT company with the likes of IBM, Oracle, Amazon Web Services, SAP, Huawei and many more. Trusted with over 450 clients from governments to private sectors, more than 700 certified IT professionals, and Data Center Tier III & IV certification, Telkomsigma is surely “The Preferred Digital Transformation Partner”.

For more information about Telkomsigma please check our website : https://www.telkomsigma.co.id/

Instagram : @telkomsigma

Also check our company's culture instagram : @livinginsigma