Senior Business Analyst

GoTo Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading digital ecosystem company in Indonesia is seeking a Business Analyst for their GoFood Strategy Team. The role focuses on driving growth and monetization by analyzing user-partner interactions. Candidates should have 2+ years of relevant experience and strong analytical skills. Key responsibilities include strategy execution and cross-functional collaboration.

Qualifications

• 2+ years of experience as a Business Analyst, in Strategy and Planning or Growth.
• Hypothesis-driven thinking and comfortable with large data sets.
• Experience in A/B testing is highly desirable.

Responsibilities

• Drive growth and monetization of GoFood Affluent segment by analyzing data.
• Lead end-to-end strategy execution with key metrics reporting.
• Uncover insights to identify root causes and opportunities.

Skills

Analytical skills

Problem solving

Data manipulation

Project management

Education

BS/MS in relevant fields

Tools

SQL

BigQuery

Job description

About the role:

Here comes a new challenge for you who is seeking the next leap in your career growth, being our Business Analyst for our GoFood Strategy Team! For those with strong analytical and problem solving skills and also want to learn about entrepreneurial skills, this role is for you!

In this role, you will lead problem-solving processes and strategy design with focus on improving demand and growth metrics for GoFood. With focus on growing GoFood affluent segments’ demand, you’ll scout for growth opportunities, recommend the product and marketing strategies, and track key growth metrics.

In short, you’ll wake up every day and think of new ways to create values with our newly-different healthy mode for the country’s beloved food-delivery service, how cool is that!

What you will do

• Drive GoFood Affluent segment’s growth and monetization by analyzing user-partner interactions using Gojek’s vast data.
• Lead end-to-end strategy execution: develop hypotheses, run A/B tests, craft product, incentive, or campaign strategies, and report key metrics to stakeholders.
• Act as a strategic thought partner to your manager and stakeholders, uncovering insights to identify root causes and opportunities.
• Collaborate cross-functionally with Business, Product, Marketing, Regional, Research, and Intelligence teams to address user pain points and implement solutions.
• Conduct market sizing, competitive benchmarking, impact forecast with local and international counterparts to inform strategy.

What you will need

• 2+ years of experience within one or more of the following fields: Business Analyst, Strategy and Planning, Growth.
• BS/MS in Engineering, Computer Science, Math, Economics, Statistics, Business Analytics or equivalent experience
• Hypothesis-driven thinking process and comfortable with manipulating large amounts of raw data
• Able to uncover the narrative and relationship behind the numbers and communicate the insights to a wider audience
• Able to run SQL/Bigquery and have experience in A/B testing is highly desirable.
• A proactive and team-player attitude with general project management skills to manage projects and effectively collaborate with stakeholders

Meet the team that has been instrumental in Gojek's growth! We served more than 200 million transactions every month! Also, we strengthen the business group by having deeper knowledge about what are the best recommendations and promotions that are suitable for the customer's needs.

GoFood Growth pod consists of more than 50 persons that consist of different roles, we seek to improve ourselves by learning from everyone. You will get to meet with almost every team there is in Gojek, from the Product Manager, Data Science, to the Operation team.

About GoTo Group: GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy.

About Gojek: Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more.

About GoTo Financial: GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions.

GoTo and its business units, including Gojek and GoToFinancial (