Senior Account Manager

PT Phincon; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading IT consulting firm in Jakarta Utara is looking for a Sales Representative to fulfill sales targets, sell IT solutions, and ensure exceptional customer service. The ideal candidate has at least 5 years of experience in the IT sector, a strong customer base, and excellent consultative sales skills. This position involves coordinating with internal stakeholders and managing the entire sales process from prospecting to payment.

Qualifications

• Minimum 5 years of experience in an IT Solution Company.
• Strong customer base in relevant sectors.
• Ability to work independently and meet goals.

Responsibilities

• Fulfill sales targets according to the segment.
• Sell total IT solutions and monitor the sales process.
• Ensure high-quality customer service and issue resolution.

Skills

Sales targets achievement

Consultative sales skills

Interpersonal skills

Presentation skills

Problem-solving skills

Education

Bachelor's Degree in any field

Job description

Overview

Fulfill sales targets according to the segment. Sell total IT solutions. Monitor the entire process of product sales from prospecting to payment, ensure high-quality customer service and issue resolution to retain current clients. Identify, develop, and acquire new customers. Coordinate with internal stakeholders, including Engineering, operations, and product support.

Responsibilities

• Fulfill sales targets according to the segment.
• Selling total IT solutions.
• Monitor the entire process of product sales going well up to the payment stage.
• Presentation, coordination with internal product support, and development engineers.
• Understand business processes in general and consultative sales skills.
• Ensure high-quality customer service and issue resolution to retain current clients.
• Responsible for identifying, developing, and acquiring new customers.
• Coordinate with internal stakeholders, including Engineering, operations, and coordination.
• Track all sales contacts, meetings, opportunities, proposals, and orders.

Qualifications

• Bachelor’s Degree in any field.
• Minimum 5 years of experience in IT Solution Company.
• Having knowledge about IT Products & Solutions.
• Have a strong customer base, for example in oil and gas mining areas, or in large state-owned companies, or in telcos outside Tsel, or in FSI.
• Have database/customer list coverage from the existing account.
• Able to provide solution skills for future customers.
• Demonstrate ability to work independently and meet established goals.
• Personally motivated, aggressively goal-oriented focus.
• Strong interpersonal, presentation, and communication skills.
• Creative problem-solving skills.

About the Company

Phintraco Consulting (PhinCon), a member of Phintraco Group, is an Information Technology (IT) consulting and services company, specializing in Customer Relationship Management (CRM) and Middleware solutions as well as related services. Currently we are recognized as the Oracle Certified Partner in Indonesia for Oracle Siebel CRM and Oracle Fusion Middleware products. We are committed to continue our supports and improve our operations to become more sustainable. With our proven methodology and approach combined with knowledgeable and experienced consultants, we believe that we can bring substantial benefits to our customers.