Senior Account Manager

Sosplan Creative; Bogor; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A dynamic marketing agency in Bogor is seeking a customer-oriented sales professional to create social media strategies and manage client relationships. The ideal candidate has 3–5 years of experience in revenue growth and excellent communication skills. You will drive client success through innovative solutions and ongoing account management. Familiarity with digital marketing platforms is essential.

Qualifications

• Minimum 3–5 years of experience in revenue growth through strategic brand marketing.
• Ability to synthesize data and identify trends.
• Excellent English language skills.

Responsibilities

• Create social media strategies to achieve client goals.
• Generate appointments and build relationships with clients.
• Manage account services and develop new sales opportunities.

Skills

Customer-centric sales style

Strong communication skills

Project management skills

Ability to work in fast-paced environment

Analytical skills

Job description

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.

Responsibilities

1. Create creative social media strategies to achieve client goals.
2. Identify and qualify new potential customers, including calling and developing leads through referral channels to generate appointments and build relationships.
3. Manage the pipeline of opportunities from current and prospective customers to ensure that sales targets are met.
4. Close sales to prospects and current customers to meet sales targets and contribute to the company's profitability.
5. Manage ongoing account services and management, develop new sales opportunities and ongoing revenue streams, and request referrals.
6. Conduct planning meetings with clients to discuss new technologies, improvement plans, and enhancements.
7. Complete all sales documentation promptly, thoroughly, and accurately to ensure company profitability and maximize our ability to deliver high-quality solutions while minimizing potential issues or problems in service delivery or billing. This includes obtaining signed contracts, work orders, and purchase orders.
8. Build good working relationships with clients, ensuring an understanding of their needs and objectives and approaching decisions as a partnership with the customer.
9. Develop and manage relationships with targeted accounts and their business leaders to ensure Sosplan is in the right position to win new business and/or retain and grow existing business
10. Required to provide regular sales reports, including sales activities, figures, prospect management and opportunity tracking, to optimize sales results and provide information to the sales organization.

Qualifications

• Minimum 3–5 years of experience in driving revenue growth through strategic brand marketing account planning and management, or campaign execution
• Customer-centric and consultative sales style, with a focus on listening to client initiatives and success metrics;
• Ability to work and deliver strong results in a dynamic, multitasking, fast-paced team environment;
• Ability to synthesize qualitative and quantitative data to identify and flag statistical trends to drive value-added conversations with clients;
• Knowledge of digital marketing platforms and performance campaign management.
• Strong communication skills with stakeholders, including the ability to coordinate effectively with vendors, partners, and collaborators.
• High attention to detail and well-organized;
• Strong project management and organizational skills, with good time management abilities.
• Excellent English language skills are also required;