Security Analyst Intern: Frontline Monitoring & Triage

Logicalis GmbH; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Packet Systems Indonesia (PSI) is seeking a Tier 1 Analyst to join our security operations team in Jakarta. You will monitor SIEM/EDR platforms, perform initial triage, classify severity, and create incident cases with evidence and timelines.

You will escalate high-priority incidents and execute first-level actions per runbooks, while supporting handovers and knowledge sharing. We value hands-on experience with security tooling, strong detection instincts, and a collaborative mindset.

Responsibilities

• Monitors SIEM, EDR/XDR, SOAR, case management, and other security platforms for security alerts and operational health indicators.
• Performs initial triage, alert validation, severity classification, and false-positive identification.
• Creates, updates, and maintains incident cases with relevant evidence, affected assets/users, timeline, severity, and initial analysis.
• Escalates validated, high-priority, or suspicious incidents to agreed procedures.
• Executes approved first-level actions defined in runbooks/playbooks and supports containment coordination when required.
• Performs shift handover, case follow-up, and status updates to ensure monitoring continuity.
• Reports log source health issues, monitoring gaps, alert noise, and platform anomalies; contributes to knowledge base and runbooks for continuous improvement.

Job description

Packet Systems Indonesia (PSI) is seeking a Tier 1 Analyst to join our security operations team in Jakarta. You will monitor SIEM/EDR platforms, perform initial triage, classify severity, and create incident cases with evidence and timelines.

You will escalate high-priority incidents and execute first-level actions per runbooks, while supporting handovers and knowledge sharing. We value hands-on experience with security tooling, strong detection instincts, and a collaborative mindset.