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Sea Logistics Operational Care Specialist

Kuehne + Nagel AS

Daerah Khusus Ibukota Jakarta

On-site

IDR 100.000.000 - 200.000.000

Full time

Yesterday
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Job summary

Une entreprise leader en logistique recherche un spécialiste opérationnel en logistique maritime pour son équipe dynamique à Jakarta. Ce rôle implique la gestion des opérations de fret maritime, garantissant une livraison de service de qualité tout en respectant les normes opérationnelles. Le candidat idéal a 2-4 ans d'expérience en logistique maritime, une forte attention aux détails et d'excellentes compétences en communication en anglais et en indonésien.

Qualifications

  • 2-4 ans d'expérience en logistique maritime ou opérations de fret.
  • Compréhension des termes d'expédition internationaux et des processus douaniers.
  • Compétences en coordination et communication excellentes.

Responsibilities

  • Gérer les opérations maritimes de bout en bout pour assurer un flux de cargaison fluide.
  • Collaborer avec les équipes de service client pour satisfaire les attentes des clients.
  • Identifier des opportunités pour optimiser l'efficacité opérationnelle.

Skills

Logistique maritime
Communication
Coordination
Résolution de problèmes

Tools

MS Office
Systèmes logistiques

Job description

Are you detail-oriented, service-driven, and passionate about ocean freight? We're looking for a Sea Logistics Operational Care Specialist to join our dynamic team in Jakarta.

Your Role
As a Sea Logistics Operational Care Specialist, you will be responsible for managing day-to-day operations for ocean freight shipments. You will ensure excellent service delivery to internal and external stakeholders, compliance with operational standards, and proactive problem-solving in logistics execution.
Your Responsibilities
  • Manage end-to-end sea freight operations, ensuring smooth cargo flow.
  • Monitor shipment milestones, proactively resolving exceptions and delays.
  • Collaborate with Customer Care teams to ensure service levels meet or exceed customer expectations.
  • Coordinate with carriers, co-loaders, customs, and other logistics service providers.
  • Ensure full compliance with internal SOPs, regulatory requirements, and quality standards.
  • Use internal systems to update shipment status, documentation, and billing.
  • Identify opportunities to optimize operational efficiency and support continuous improvement initiatives.
  • Ensure accurate and timely invoicing, data entry, and documentation filing.
Your Skills and Experiences
  • Minimum 2–4 years of experience in sea logistics or freight forwarding operations.
  • Strong understanding of international shipping terms, documentation, and customs processes.
  • Proficient in MS Office and logistics systems.
  • Excellent coordination, communication, and problem-solving skills.
  • Detail-oriented, organized, and able to handle multiple priorities under pressure.
  • Proficient in English and Bahasa Indonesia (both spoken and written).
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