SAP SuccessFactor

Accenture Southeast Asia; Kota Semarang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading global professional services company in Semarang seeks an Application Support Engineer to act as a software detective, solving issues within critical business systems. Responsibilities include troubleshooting, collaborating with teams to enhance system performance, and providing technical guidance. Candidates should have advanced proficiency in Application Remediation and IT Troubleshooting. The company offers extensive training programs for skill development.

Qualifications

• Advanced proficiency in Application Remediation is required.
• Advanced level of proficiency in IT Troubleshooting is recommended.
• Engineering Support proficiency is suggested.

Responsibilities

• Act as software detectives to identify and solve issues.
• Contribute solutions to work-related problems.
• Provide technical guidance and support to internal stakeholders.

Job description

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Expected to perform independently and become an SME. Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

• Advanced proficiency in Application Remediation is required.
• Advanced level of proficiency in IT Troubleshooting is recommended. Engineering Support proficiency is suggested.
• Develop innovative strategies for efficient application remediation
• Collaborate with cross-functional teams to enhance system performance Implement proactive measures to prevent future software issues
• Provide technical guidance and support to internal stakeholders

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.