Salesforce - Associate to Senior Associate - Core Business Analyst (Talent Pool)

PwC; Jakarta Timur; On-site; IDR 8,000,000 - 12,000,000; Full time

Benefits offered by this job

Mentorship and training from experienced professionals

Career growth and development opportunities

Dynamic and supportive work environment

Job summary

A leading consulting firm in Indonesia is looking for a motivated Functional Business Analyst with a focus on Salesforce. This role is open to fresh graduates passionate about technology. Responsibilities include collaborating with stakeholders, assisting in Salesforce configurations, and providing end-user training. Candidates should have a Bachelor's degree in Business or IT, strong analytical skills, and proficiency in Microsoft Office. Join a dynamic team and gain valuable consulting experience in Salesforce solutions.

Qualifications

• Up to 12 months of experience in a business analysis role or relevant internship experience for fresh graduates.
• 2 – 6 years of experience for experienced hires in a business analysis role related to Salesforce.
• Basic understanding of Salesforce platform and functionalities.

Responsibilities

• Collaborate with stakeholders to understand requirements for Salesforce solutions.
• Assist in the design and implementation of Salesforce configurations.
• Support quality assurance through test plans for Salesforce solutions.
• Provide training and support for end-users of Salesforce.
• Document project meeting notes and track progress.
• Conduct data analysis and report generation for decision-making.
• Identify opportunities to improve Salesforce processes.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Organisational skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business Administration, Information Technology, or Computer Science

Tools

Salesforce

JIRA

Trello

Job description

PwC Indonesia is an inclusive and equal‑opportunity employer that does not discriminate based on physical disabilities, sex, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Join our dynamic team and kickstart your career in the world of Salesforce! We are looking for enthusiastic fresh graduates with a passion for technology and a keen interest in Salesforce.

We are seeking a motivated and detail‑oriented Functional Business Analyst with a focus on Salesforce. The successful candidate will work closely with stakeholders to analyse business processes, gather requirements, and assist in the implementation and optimisation of Salesforce solutions to meet business needs.

Responsibilities

• Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for Salesforce solutions.
• Assist in the design and implementation of Salesforce configurations, customisations, and integrations.
• Support the development and execution of test plans to ensure the quality and functionality of Salesforce solutions.
• Provide end‑user training and support to ensure successful adoption and utilisation of Salesforce.
• Participate in project meetings, document meeting notes, and track project progress.
• Conduct data analysis and generate reports to support business decision‑making.
• Continuously seek opportunities to improve Salesforce processes and workflows.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Fresh graduate: Up to 12 months of experience in a business analysis role or relevant internship experience.
• Experience hire: 2 – 6 years of experience in a business analysis role or relevant experience related with Salesforce.
• Basic understanding of Salesforce platform and its functionalities is a plus.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Added values, if have

• Salesforce certifications (such as Salesforce Administrator) are a plus.
• Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).

Why Join Us?

• Opportunity to work on cutting‑edge Salesforce.
• Hands‑on experience with cloud computing technologies.
• Mentorship and training from experienced professionals.
• Dynamic and supportive work environment.
• Career growth and development opportunities.