Sales Support - Pharmaceutical

PT Michael Page Internasional Indonesia; Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading multinational pharmaceutical company in Indonesia is seeking a Sales Support professional to ensure seamless operations and maintain customer relationships. The successful candidate will handle order processing, coordinate dispatch plans, and manage logistics in a structured environment, while also having opportunities for career growth within the healthcare industry.

Benefits

Career growth opportunities

Supportive and professional work environment

Qualifications

• 3-4 years of experience in a pharmaceutical company.
• Proficiency in SAP and ability to handle audits.
• Strong communication skills with proficiency in English.

Responsibilities

• Manage order processing and dispatch planning.
• Maintain customer relationships and compliance with SOPs.
• Prepare and manage dispatch plans and inventory monitoring.

Skills

Communication

SAP Proficiency

Adaptability

Education

Bachelor of Pharmacy

Job description

The Sales Support will maintaining existing business, built rapport with customers and ensuring all operations runs impeccably.

Our client is a well-established multinational pharmaceutical company with a commitment to delivering high-quality solutions to its clients and fostering a structured and professional environment for its employees.

Description

As a Sales Support, your main responsibilities will include Order Processing & Management, Dispatch Planning & Coordination, Product Handling, Logistics including:

• Ensure accurate and timely entry of Purchase Orders (P.O.) into the system.
• Book error-free sales orders in accordance with the time lines defined in Standard Operating Procedures (Sops).
• Monitor and manage dispatches, including addressing any Sales Hold issues at respective location
• Prepare and manage dispatch plans, coordinating with relevant departments such as Printing, Shade Development, Regulatory, Finance, Logistics, and the NPO team.
• Review and update dispatch plans during stock reviews and ensure alignment with inventory levels
• Visit key customers along with Technical Interface Coordinators to maintain and strengthen customer relationships.
• Maintain daily, weekly, and monthly reports on order processing, dispatches, and sales performance.
• Monitor inventory levels and perform stock opname for both samples and commercial items.
• Ensure compliance with defined SOPs in accordance with Quality & Regulatory Affairs (Q&RA) norms.

Profile

A successful candidate should meet this requirements:

• Bachelor of Pharmacy from reputable university with Pharmacist License.
• At least 3-4 years working experience in Pharmaceutical Company
• Demonstrated capability to thrive in a dynamic environment and adapt readily to evolving circumstances. Should be flexible to collaborating with international teams working in different timezone.
• Ability to work with multiple stakeholders - internal and external
• SAP Proficiency & ability to handle audit
• Ability to prioritise tasks, manage deadlines, and work independently
• Strong communication skills and proficient in english

Job Offer

• Opportunities for career growth within the health-care industry.
• A supportive and professional work environment in Indonesia.

To apply online please click the Apply button below. For a confidential discussion about this role please contact Amelia Lestari on [phone]

Human Resources & Recruitment 51-100 employees

Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates through 155 offices in 35 countries worldwide. We have operations in the UK, Continental Europe, Asia Pacific and the Americas and focus on recruiting for the following sectors:

Accounting

Banking

Engineering & Manufacturing

Healthcare and Life Sciences

Human Resources

IT & T

Legal

Marketing

Procurement & Supply Chain

Property & Construction

Secretarial & Office Support

Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world’s top employers. The Group operates through 155 offices in 35 countries worldwide. We have operations in the UK, Continental Europe, Asia Pacific and the Americas and focus on recruiting for the following sectors: