Sales Support, Miki Plus

MIKI TRAVEL LIMITED; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading travel operator in Jakarta seeks motivated applicants for a travel management role. The position involves conducting research, generating tour quotations, and liaising with the Sales team. Candidates with relevant experience and strong communication skills are encouraged to apply.

Qualifications

• 2-3 years of relevant experience in travel, tourism, or hospitality.
• Proficient in spoken and written English.

Responsibilities

• Conduct research for travel information and prepare tour quotations.
• Communicate with Sales teams and handle inquiries efficiently.
• Maintain travel booking systems for customers.

Skills

Communication skills

Attention to detail

Problem-solving

Multitasking

Education

Degree in Tourism Management

Degree in Hotel Management

Degree in Hospitality

Degree in Business Administration

Job description

Conduct research and gather travel/tour information (e.g., hotels, meals, guides, and other services) based on the sales information received.

Prepare and generate competitive tour quotations for the Sales teams operating in Southeast Asia markets.

Communicate and liaise with the Sales teams based in Southeast Asia.

Handle inquiries from the Sales department regarding travel arrangements and tour policies.

Address Sales department inquiries promptly and professionally, ensuring courteous and efficient service through the point of contact.

Perform travel booking system maintenance for the customers.

Perform ad hoc duties as assigned by the Management.

Requirements:

• Degree in Tourism Management, Hotel Management, Hospitality, Business Administration, or related discipline.
• 2-3 years of relevant experience preferably in travel, tourism, or hospitality industry.
• Proficiency in spoken and written English.
• Excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Short-notice or immediate available candidates are highly preferred.

Additional questions for applicants:

• Which of the following types of qualifications do you have?
• How many years of experience do you have in a Sales Support Role?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?

Note: The company is one of the largest Travel Operators in Jakarta, Indonesia, operating for 13 years, specializing in outbound routes, especially to Europe. We are seeking motivated applicants to join and support our growing team.