Sales Support Executive (Local & Export)

JALA; Daerah Istimewa Yogyakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in Indonesia is seeking a Sales Administrator to manage order processing and export documentation. The candidate will coordinate logistics, support the sales team, and ensure all export requirements are met. Ideal candidates have strong communication skills, experience in sales administration, and proficiency in data entry systems.

Qualifications

• Experience in sales administration or export documentation is a plus.
• Good understanding of shipping processes and documents.
• Ability to work under tight deadlines.

Responsibilities

• Verify and process sales orders from local and export teams.
• Handle export documentation and coordinate logistics.
• Prepare sales reports for management.

Skills

Communication

Coordination

Detail-oriented

Organized

Education

Diploma or Bachelor’s degree in Business Administration, Logistics

Tools

Microsoft Excel

Google Sheets

Job description

Responsibilities

• Verify and process sales orders from local and export sales teams.
• Handle export documentation, including invoices, packing lists, and other supporting documents.
• Coordinate with warehouse and logistics teams to ensure timely and accurate deliveries.
• Support customs clearance and ensure all export requirements are fulfilled.
• Monitor shipment schedules and follow up with logistics providers.
• Collaborate with internal teams (sales, finance, warehouse, QC) to ensure smooth order fulfillment.
• Provide administrative support to the sales team, including system data entry, PO/DO creation, and document filing.
• Respond to inquiries related to order status, shipment, and document completion.
• Update sales data regularly (local and export).
• Prepare weekly and monthly sales reports for management.
• Assist in preparing sales analysis by customer or product when needed.
  
  

Requirements

• Diploma or Bachelor’s degree in Business Administration, Logistics, or a related field.
• Previous experience in sales administration, customer service, or export documentation is a plus.
• Good understanding of domestic and international shipping processes and documents.
• Strong communication and coordination skills.
• Proficient in Microsoft Excel / Google Sheets and data entry systems.
• Detail-oriented, organized, and able to work under tight deadlines.