Sales Representative PS

PT Trakindo Utama; Cirebon; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Representative to join their team. In this role, you will engage in commercial negotiations and manage customer relationships, ensuring their product support needs are met. You will have the opportunity to convert leads into sales while achieving sales targets and maintaining accurate sales documentation. This position offers a chance to work closely with decision-makers and contribute to the success of a leading heavy equipment company. If you are passionate about sales and customer service, this is the perfect opportunity for you.

Qualifications

• Minimum 1 year of experience in sales or technical roles.
• GPA minimum of 2.75 required for degree.

Responsibilities

• Handle commercial negotiations and customer inquiries.
• Develop customer visit plans and maintain relationships.
• Manage the customer transaction journey from lead to cash.

Skills

Commercial Negotiation

Customer Relationship Management

Sales Target Achievement

Technical Knowledge of Heavy Equipment

Education

D3 Degree in Engineering or Sales

Job description

Job Description

Requirements:

1. Minimum D3 degree in all Major/Engineering/Sales Representative majors.
2. GPA minimum 2.75.
3. Minimum 1 year of experience in roles such as Fresh graduates (External Candidates), Heavy Equipment, Mechanic (Internal Candidates), Salesman (External Candidates), Service, Equipment Management Analyst (Internal Candidates), Technician (Internal Candidates), Warehouseman (Internal Candidates), or relevant working experience.

Responsibilities

• Handle commercial negotiations with customers, including pricing, terms and conditions, and warranty claim disputes.
• Respond to inquiries and requests related to customers’ Product Support needs, coordinating with Parts, Service, and EM divisions to support customers.
• Gather, assess, prioritize, and follow up on leads (including from OLGA) and convert these leads into sales.
• Inform Sales Manager/Supervisor about changes to customer’s machine location and maintenance plans.
• Raise forecasts for committed demand stocking based on customer needs.
• Resolve AR disputes, such as documentation issues, for transactions at the branch.
• Inspect equipment, create visit reports, and update customer MEP database.
• Develop customer visit plans, visit customers face-to-face at the branch, and build relationships with decision-makers to understand their needs and business goals.
• Ensure the accuracy of the committed demand forecast and communicate any changes.
• Ensure the accuracy of sales documents (e.g., PO) and follow up with customers to resolve discrepancies.
• Maintain standardized treatments and offerings across accounts.
• Manage the customer transaction journey from lead to cash, including receiving POs and providing order status updates.
• Achieve PS sales targets and manage relationships with assigned accounts.