Sales Membership Consultant

www.findapprenticeship.service.gov.uk - Jobboard; Pringsewu; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading fitness club in Lampung is seeking a Sales Membership Consultant to enhance member experience and drive sales. You will be the main contact for members, create inviting atmospheres, and support club operations while achieving membership targets. Ideal candidates are approachable with strong interpersonal skills. Enjoy extensive perks including complimentary memberships and annual leave.

Benefits

30 days annual leave

Complimentary Virgin Active membership

Discounts on Virgin Active services

Access to The Peoples Pension

Discounts on Virgin Group services

Access to Salary Finance

BUPA employer assistance programme

Discounts on Academy courses

Qualifications

• Previous experience in a customer-centric, target-driven role is desirable but not essential.
• Strong interpersonal skills to be approachable to members, prospects, and colleagues.
• Good communication skills.

Responsibilities

• Act as the point of contact for members, enhancing their experience at every touchpoint.
• Create a warm, inviting atmosphere, welcoming new members.
• Take ownership of membership targets, striving for sales, retention, and growth each month.
• Ensure all activity targets are met to achieve net growth.
• Tailor memberships to individual needs and expand corporate memberships.
• Provide guidance on exercise activities and Virgin Active products.
• Support smooth club operations and deliver exceptional customer service.
• Take on Duty Shift responsibilities demonstrating flexibility.

Skills

Interpersonal skills

Communication skills

Customer-centric approach

Job description

Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. All team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards, so our members can enjoy the finest facilities and service.

We are looking to recruit the very best Sales Membership Consultants to join our club teams, providing elite service to members and visiting prospects.

The Role

1. Member Experience: Act as the point of contact for members, enhancing their experience at every touchpoint. Address inquiries and uphold high standards of administration and support.
2. Club Presence: Create a warm, inviting atmosphere, from front of house duties to welcoming new members.
3. Sales and Growth: Take ownership of membership targets, striving for sales, retention, and growth each month.
4. Activity Targets: Ensure all activity targets are met to achieve net growth.
5. Membership Offerings: Tailor memberships to individual needs and expand corporate memberships within the local area.
6. Product Advice: Provide guidance on exercise activities and Virgin Active products.
7. Operational Support: Support smooth club operations and deliver exceptional customer service.
8. Flexibility: Take on Duty Shift responsibilities as needed, demonstrating flexibility and leadership in club management.

Experience

• Previous experience in a customer-centric, target-driven role is desirable but not essential.
• Strong interpersonal skills to be approachable to members, prospects, and colleagues.
• Good communication skills.

Our Perks

• 30 days annual leave (including bank holidays) and encouragement to take them.
• Access to The Peoples Pension with a 3% contribution.
• Complimentary Virgin Active membership for you and a buddy, with free membership for children and access to Club V.
• Discounts on Virgin Active services, including guest passes and PT sessions.
• Join Virgin Family for discounts across Virgin Group companies like Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
• 20% off food and drink at KAUAI branches within clubs.
• Access to Salary Finance for loans, savings, and financial advice.
• BUPA employer assistance programme with 4 free counselling sessions.
• Partnered with Dexters for complimentary corporate letting services.
• Access to ePoints for online retail discounts.
• Discounts on Academy courses, trained by top instructors.