Sales Manager - Pro Active

Hilton Worldwide, Inc.; Daerah Khusus Ibukota Jakarta; On-site; USD 20.000 - 30.000; Full time

Job summary

A leading global hospitality company is seeking a Sales Manager to enhance business development and strategic partnerships at the Hilton Garden Inn Jakarta Taman Palem. The role involves implementing sales strategies, overseeing client relationships, and monitoring revenue streams to ensure exceptional service standards.

Qualifications

• Ability to implement sales action plans and achieve departmental goals.
• Experience in managing corporate and group accounts effectively.
• Strong skills in client negotiations and follow-up.

Responsibilities

• Implement sales action plans based on market segments.
• Monitor revenue from various account types and maximize upselling.
• Maintain relationships with VIP guests and key accounts.

Skills

Sales Planning

Client Relationship Management

Negotiation

Market Analysis

Job description

Job Description - Sales Manager - Pro Active (HOT0BP5N)

Work Location: Hilton Garden Inn Jakarta Taman Palem, Jl. Kamal Raya Outer Ring Road, Cengkareng, Jakarta Barat, Jakarta 11730

Hilton offers numerous opportunities to delight guests worldwide. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

The Sales Manager supports the hotel's strategic management by building effective relationships with senior colleagues, including the General Manager, Director of Operations, Director of Finance, and Director of Human Resources. This role provides support and advice on strategic planning, business development, and maintaining brand standards and hotel image.

Responsibilities include:

• Implementing sales action plans based on market segments and locations as outlined in the marketing plan.
• Participating in achieving departmental goals aligned with the marketing budget.
• Monitoring revenue and business production from corporate, FIT, M.I.C.E., and group accounts.
• Maximizing up-selling opportunities.
• Assisting in forecasting room revenue and ATR for various market segments.
• Attending travel functions and promotional events to promote hotel sales.
• Planning sales trips to major markets and maintaining client relationships.
• Gathering competitor information and reporting regularly.
• Maintaining high visibility with key accounts and VIP guests.
• Conducting hotel inspections and planning follow-up actions.
• Developing and maintaining relationships with clients and internal departments to ensure service quality and event success.
• Negotiating banquet and outside catering events.
• Overseeing banquet operations and ensuring guest satisfaction.
• Reviewing billing and invoices, obtaining client feedback, and managing account files.
• Carrying out additional duties as assigned, including maintaining account management systems and internal/external relationships.

Qualifications:

• Follow hotel policies, SOPs, and departmental rules.
• Plan and execute sales calls effectively.
• Service in-house clients and groups, negotiate rates, and follow up on correspondence.
• Submit weekly sales plans and reports.

Working at Hilton:

Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences through its diverse brands and a team committed to warmth and hospitality.