Sales Manager - Jakarta Based

InterContinental Hotels Group; Braga; On-site; USD 15.000 - 25.000; Full time

Job summary

Join a leading global hotel brand as a Sales Manager. You will be responsible for optimizing sales strategies, managing client relationships, and ensuring memorable experiences for guests. Ideal candidates should have a degree in hospitality and at least 2 years of relevant experience, along with strong communication skills.

Qualifications

• 2 years of experience in a related role.
• Strong knowledge of local business trends.

Responsibilities

• Monitor hotel expenditures and optimize sales efficiency.
• Negotiate sales prices and engage with new and existing customers.
• Manage current accounts and create memorable client experiences.

Skills

Communication

Interpersonal Skills

Negotiation

Education

Bachelor's degree in hospitality or related field

Tools

Business language and tools

Job description

• Monitor hotel spend and identify opportunities to optimize sales while minimizing waste.
• Negotiate sales prices within booking guidelines.
• Monitor competitors' activities and assist in gathering marketing intelligence.
• Sell to new, existing, and prospective customers, considering goals set in the sales strategy, and negotiate rates beneficial to the business.
• Manage existing accounts to service ongoing business.
• Ensure a successful and memorable client experience, acting as the brand ambassador and main contact throughout their journey.
• Build long-term relationships with planners and hosts to enhance loyalty to the brand.
• Participate in sales calls with team members to acquire new business or close deals.
• Support operational aspects of booked business, such as generating proposals, drafting contracts, and handling customer correspondence.
• Align with business needs and prioritize tasks that help guests achieve their objectives.
• Engage with guests to gather feedback on product quality and service levels.

What we need from you

• Based in Jakarta.
• Strong knowledge of local business trends and understanding of the market.
• Confident communicator with excellent interpersonal skills.
• Proficient in business language and tools.
• Bachelor's degree or higher in hospitality or a related field.
• At least 2 years of experience in a related role.
• Fluent in local language(s).

Who we are

Join Crowne Plaza, one of the world's largest and most loved premium hotel brands. With over 420 hotels globally, Crowne Plaza offers an ideal base for business, leisure, or a combination of both. Our spaces are designed to foster, support, and celebrate meaningful connections. We excel in meetings and events, serving as a trusted partner for both domestic and international groups.

Your day-to-day

• Monitor hotel expenditures and seek opportunities to enhance sales efficiency.
• Negotiate sales prices within booking guidelines.
• Observe competitors and contribute to marketing intelligence efforts.
• Engage with new and existing customers, aiming to meet sales goals and negotiate optimal rates.
• Manage and service current accounts.
• Create a memorable client experience, acting as the brand ambassador.
• Develop long-term relationships with planners and hosts to promote brand loyalty.
• Join sales calls to generate new business or close deals.
• Support operational tasks such as proposals, contracts, and correspondence.
• Prioritize tasks that facilitate guests’ business needs.
• Collect feedback from guests regarding product and service quality.

What we need from you

• Location: Jakarta.
• Deep understanding of local business environment and trends.
• Strong communication and interpersonal skills.
• Proficiency in business tools and language.
• Bachelor's degree or equivalent in hospitality or related field.
• Minimum of 2 years’ experience in a related role.
• Fluent in local language(s).

Who we are

Join Crowne Plaza, a leading global hotel brand known for its 'Dare to Connect' service style, designed to foster genuine human connections. Our goal is to create memorable emotional experiences for guests and a supportive environment for colleagues. We believe in the power of personality and initiative to make a difference in our guests’ experiences. If you believe you’re a good fit despite not meeting every requirement, we encourage you to apply and start your journey with us today.