Sales Manager, Indonesia & Singapore

Glanbia Nutritionals, Inc.; Daerah Khusus Ibukota Jakarta; Hybrid; USD 30,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Key Account Manager to drive business strategy and customer relationships in the vibrant Jakarta market. This role emphasizes building strong partnerships with key accounts and enhancing sales processes for efficiency. You will leverage your analytical and negotiation skills to ensure customer satisfaction while navigating the fast-paced FMCG landscape. With a hybrid working model, this opportunity offers a competitive package and the chance to develop your career in a diverse and inclusive environment. Join a forward-thinking company that values individuality and fosters growth.

Benefits

Wellbeing Allowance

On-demand Learning Access

Career Development Opportunities

Qualifications

• 5+ years in key account management in FMCG or pharmacy.
• Strong analytical, negotiation, and customer service skills.

Responsibilities

• Develop and maintain strategic relationships with customers.
• Manage the entire channel sales process to exceed targets.
• Stay updated on market trends and adapt strategies.

Skills

Analytical Skills

Negotiation Skills

Customer Service

Presentation Skills

Results-oriented

MS Office Proficiency

Entrepreneurial Mindset

Self-initiator

Ability to Work Under Pressure

Excellent Command of English

Education

Bachelor's Degree in Business Development

Job description

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Glanbia Performance Nutrition’s purpose is to inspire people everywhere to achieve their performance goals!

We are the world’s leading premium sports nutrition company with Optimum Nutrition, Isopure, SlimFast, BSN, Amazing Grass, and Nutramino among our brands. We have ambitious plans for the future, and as a values-led organization, we focus on driving sustainable business performance ethically.

Key Accountabilities

1. Derive Business Strategy and Objectives

• Contribute to the development of sales, marketing, customer retention, advertising, pricing, and distribution strategies.
• Build strong partnerships with Key Accounts / Distributors and continuously assess and revise the route to market.

Customer Orientation

• Develop and maintain strategic relationships with customers.
• Negotiate sales with existing and new key customers.
• Provide ongoing support to high-value clients and ensure high-quality customer service.
• Identify customer needs and opportunities by analyzing sales gaps and develop strategies to address them.
• Act as a liaison between clients and company departments.
• Understand outlet sales operations, including merchandising and ordering processes.
• Possess detailed product knowledge and understanding of client businesses.
• Monitor business activities to ensure alignment with company strategy.

Business Process Development and Implementation

• Manage the entire channel sales process to meet and exceed targets.
• Ensure timely listing of new products and successful launches.
• Develop competencies and processes for an effective sales organization.
• Maintain healthy accounts receivable levels.

Enhance Sales Activities for Cost and Process Efficiency

• Prepare sales forecasts and budgets; monitor performance against these metrics.
• Manage trade budgets and negotiations within allocated limits.
• Maintain trade return rates within company objectives and uphold good market hygiene practices.
• Maximize ROI by evaluating sales and trade investments monthly.

Market Intelligence

• Stay updated on market trends, movements, and practices.
• Maintain knowledge of competitors’ activities to adapt strategies.
• Proactively identify industry changes and adjust strategies accordingly.

Skills required:

• Bachelor’s degree or higher in business development or related fields.
• Minimum of 5 years’ experience in key account management in FMCG or pharmacy channels.
• Strong analytical, negotiation, customer service, presentation, and results-oriented skills.
• Proficiency in MS Office.
• Excellent command of English; Chinese and Malay are a plus.
• Self-initiator with high accountability.
• Entrepreneurial mindset, high sense of urgency, ability to work under pressure.
• Positive attitude and can-do spirit.

Work arrangement:

This role is based in Jakarta, Indonesia, with a hybrid working model.

What we offer:

The chance to develop your career globally, access to on-demand learning, and a competitive package including a wellbeing allowance.

Glanbia celebrates diversity and encourages applications from all candidates regardless of race, gender, age, or background. We value individuality and believe it strengthens our team.