Sales Manager-Freight Forwarding

MAXWIDE LOGISTICS INC.; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company located in Jakarta Utara is seeking a Sales Executive to manage client relationships and develop new business in ocean freight logistics. Candidates should have at least 5 years of experience in logistics sales, excellent communication and negotiation skills, and a bachelor’s degree. Responsibilities include contract negotiations, customer support, and market analysis.

Qualifications

• Minimum 5 years of experience in ocean freight logistics sales.
• Familiarity with ocean freight procedures and international trade regulations.
• Proactive, resilient, and self-driven.

Responsibilities

• Maintain strong relationships with existing clients.
• Create and execute a personal sales plan.
• Negotiate contracts with clients.
• Liaise with internal teams to respond to client needs.

Skills

Communication skills

Negotiation skills

Market analysis capability

Customer-oriented mindset

Proficient in Microsoft Office

Education

Bachelor’s degree or above

Tools

CRM system

Job description

Responsibilities

• Maintain strong relationships with existing clients to ensure satisfaction and loyalty
  • Conduct regular client visits to understand needs and deliver customized ocean freight logistics solutions
  • Develop new clients through calls, emails, meetings, and networking to expand market share
• Create and execute a personal sales plan to meet company-assigned targets
  • Monitor market trends and competitor activities to formulate effective sales strategies
  • Provide regular sales progress reports and market feedback
• Contract Negotiation & Signing
  • Negotiate contracts with clients to ensure favorable terms for the company
  • Coordinate internal resources to ensure smooth execution of contracts
• Customer Service & Support
  • Liaise with internal teams (e.g., marketing, operations, finance) to respond to client needs promptly
  • Proactively handle client complaints and resolve logistics issues to maintain satisfaction
  • Identify process inefficiencies and work with supervisors to address recurring problems
• Market Research & Analysis
  • Gather market intelligence and analyze industry trends to identify potential opportunities
  • Regularly submit market analysis reports to support strategic decisions at the department and company level
• Work closely with supervisors and other departments to ensure sales targets are met
• Actively participate in sales training sessions and meetings to improve overall team capabilities in sales and customer service

Job Requirements

• 1. Education: Bachelor’s degree or above
• 2. Work Experience: Minimum 5 years of experience in ocean freight logistics sales, with a stable portfolio of direct clients; Familiarity with ocean freight procedures and international trade regulations
• 3. Skills: Excellent communication and negotiation skills for building long-term client partnerships; Strong market analysis capability and customer-oriented mindset; Proficient in Microsoft Office (Word, Excel, PowerPoint); CRM system knowledge is a plus
• 4. Personal Attributes: Proactive, resilient, and self-driven; Strong team player, adaptable to fast-paced environments and willing to travel as needed; High level of responsibility and professional ethics

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Freight Forwarding Role?

Do you have experience in a sales role?

Which of the following Microsoft Office products are you experienced with?

Do you have customer service experience?

Do you have freight forwarding experience?

Which of the following languages are you fluent in?