Sales Manager | $80/hr Remote

Crossing Hurdles; Indonesia; Remote; IDR 863.931.000 - 1.974.700.000; Teilzeit

Zusammenfassung

Crossing Hurdles is seeking a remote CRM governance professional to audit and optimize core CRM and revenue systems in a SaaS context. You will lead independent CRM build-outs, configure data models, and document decisions with clear reasoning.

The role requires strong English communication and practical experience with Salesforce, HubSpot, or Dynamics 365, plus related revenue tools. This is a remote, contract-based position offering flexible hours.

Qualifikationen

• Strong experience in CRM administration or implementation.
• Real-world CRM build-outs including migrations or rollouts led independently.
• Experience configuring fields, flows, validation rules, objects, and permission sets.
• Working knowledge of related revenue systems (billing, CPQ, ticketing, integration).
• Experience in SaaS environments with data reconciliation across platforms.
• Excellent English communication, technical documentation.

Aufgaben

• Audit CRM and revenue systems for contradictions and obsolete policies.
• Resolve policy conflicts and document prioritization decisions.
• Draft precise operational prompts for complex SaaS data scenarios.
• Reconcile data to ensure cross-platform consistency.
• Document changes and rationale, noting unchanged areas.
• Evaluate impact of changes on billing, CPQ, ticketing, and integrations.
• Contribute insights on system design and governance.

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

CPQ/Ticketing/Integration middleware

SQL/APIs/Data models

Jobbeschreibung

Type: Contract

Compensation: $35 - $80/hour

Location: Remote

Commitment: 10-40 hrs/week

Role Responsibilities

• Audit CRM and integrated revenue systems for contradictions, obsolete policies, duplicate records, and operational inconsistencies.
• Analyze and resolve policy conflicts, deciding which business rules should take precedence and documenting clear, actionable reasoning.
• Draft precise operational prompts outlining best practices for handling complex, real-world SaaS data scenarios.
• Assess and reconcile underlying data to clarify the intended state across platforms and ensure consistency.
• Document recommended changes as well as areas deliberately left unchanged, supported by sound operational judgment.
• Evaluate and articulate the impact of proposed changes on connected tools such as billing, CPQ, ticketing, or integration platforms.
• Contribute insights on system design, optimization, and sustainable CRM governance in a SaaS context.

Requirements

• Have strong relevant experience in CRM administration or implementation with Salesforce, HubSpot, Microsoft Dynamics 365, or comparable platforms.
• Proven track record of real-world CRM build-outs, including implementations, migrations, consolidations, or rollouts led independently.
• Extensive experience configuring fields, flows, validation rules, objects, and permission sets; certifications are appreciated but practical build experience is prioritized.
• Working knowledge of at least two related revenue or operational systems (e.g., billing, subscription management, CPQ, ticketing, project tracking, integration middleware).
• Comfort working in the data layer: SQL, APIs, system data models, and cross-system data reconciliation.
• Background in SaaS environments, with a preference for regulated industries or multi-product complexity.
• Excellent professional English communication skills, both written and verbal, especially in documenting technical reasoning and operational policy decisions.