Sales Leads Qualifier

Pinhome; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000,000 - 60,000,000; Full time

Job summary

Sebuah perusahaan yang berorientasi pada pelanggan mencari Leads Qualificator yang termotivasi untuk bergabung dengan tim. Dalam peran ini, Anda akan berinteraksi dengan calon pelanggan melalui chat, memberikan informasi tentang properti, dan mendorong mereka untuk menjadwalkan kunjungan. Anda akan menjadi penghubung antara pelanggan dan tim penjualan, memastikan komunikasi yang lancar dan pengelolaan prospek yang efektif. Jika Anda memiliki keterampilan komunikasi yang luar biasa dan mampu membangun hubungan dengan cepat, kesempatan ini sangat cocok untuk Anda. Bergabunglah dengan kami dan bantu kami mendorong pertumbuhan bisnis kami.

Qualifications

• Pengalaman minimal 1 tahun di Telesales/Telemarketing/CS/CRM.
• Kemampuan komunikasi yang sangat baik dengan nada yang ramah.

Responsibilities

• Menanggapi pertanyaan chat dari calon pelanggan tentang properti.
• Menjadwalkan kunjungan properti dan mengonfirmasi janji.

Skills

Komunikasi Tertulis

Kemampuan Percakapan

Layanan Pelanggan

Organisasi

Education

Gelar Associate atau setara

Gelar di Pemasaran atau Komunikasi

Tools

CRM Software

Platform Chat

Job description

About the Role

We are seeking a motivated and customer-oriented Leads Qualificator to join our team. In this role, you will engage with potential customers via inbound chat, providing information about specific properties and encouraging them to schedule visits. Your goal is to foster interest and build relationships, ultimately driving leads to our sales team.

What You Will Do

• Respond promptly to inbound chat inquiries from potential customers interested in purchasing properties

• Engage in meaningful conversations to understand customer needs and preferences

• Provide detailed information about specific properties, including features, pricing, and availability

• Qualify leads based on customer interest and readiness to visit the project

• Schedule property visits and follow up with customers to confirm appointments

• Maintain accurate records of customer interactions and lead status in our CRM system

• Collaborate with the sales team to ensure seamless communication and lead handoff

• Stay updated on property listings, market trends, and competitor offerings to provide informed responses.

What You Will Need

• Minimum associate degree or equivalent; a degree in marketing, communications, or a related field is a plus

• Minimum 1 year experience as a Telesales/Telemarketing/CS/CRM from Property startupcompany/Bank/Finance industry
• Excellent written communication skills with a friendly and engaging tone
• Strong conversational skills with the ability to build rapport quickly
• Ability to handle multiple chats simultaneously while maintaining a high level of customer service
• Proficient in using CRM software and chat platforms
• Strong organizational skills and attention to detail
• Willing to be placed in South Jakarta