Business Development
- Actively identify, prospect, and acquire new customers within the food and beverage manufacturing sector.
- Maintain and grow relationships with existing clients to ensure customer satisfaction and loyalty.
- Achieve and exceed sales targets and key performance indicators (KPIs).
- Prepare and deliver compelling sales presentations, proposals, and product demonstrations.
- Negotiate pricing, terms, and contracts to close sales deals.
Market & Product Knowledge
- Stay up-to-date on market trends, industry regulations (e.g., FDA, EFSA), and competitor activities.
- Maintain a deep and comprehensive understanding of the chemical properties, applications, and benefits of all products in the portfolio.
- Provide technical support and product information to customers, addressing their specific needs and challenges.
Customer Relationship Management
- Serve as the primary point of contact for assigned clients, ensuring timely and effective communication.
- Address customer inquiries, complaints, and technical issues in a professional and timely manner.
- Collaborate with the logistics and technical support teams to ensure a smooth order-to-delivery process.
- Conduct regular follow-up meetings with customers to assess their needs and provide solutions.
Administrative & Reporting
- Maintain accurate and detailed records of all sales activities, customer interactions, and sales pipelines in the CRM system.
- Prepare regular sales reports, forecasts, and performance analyses for management review.
- Attend sales meetings, industry conferences, and training sessions as required.
Job Requirements
- Minimum of 3 years of experience in B2B sales, preferably in the food ingredients, chemicals, or related industries.
- Proven track record of meeting or exceeding sales targets.
- Excellent verbal and written communication skills.
- Strong negotiation and closing skills.
- Ability to build rapport and establish trust with clients.