Sales Engineer

Job Responsibilities

• Develop a deep understanding of the technical aspects, features, and applications of the product or service offered.
• Provide technical expertise to assist in customer meetings, presentations, and negotiations.
• Create and deliver compelling technical presentations and demonstrations to showcase product capabilities and address customer needs.
• Interact directly with clients to understand their technical requirements and align solutions accordingly.
• Conduct needs assessments and recommend appropriate technical solutions that meet customer needs.
• Craft technical proposals, bids, and quotations.
• Tailor technical solutions to align with specific client requirements or industry standards.
• Provide technical guidance and support to potential clients during the sales process, addressing queries and concerns.
• Offer technical assistance and guidance to customers after the sale, ensuring a smooth transition and addressing any technical issues.
• Prepare technical documents, reports, and case studies to support the sales process and maintain records of customer interactions.
• Relay customer feedback, market insights, and product improvement suggestions to relevant internal teams.
• Collaborate with various departments like product development, marketing, and the engineering team to ensure alignment in delivering customer solutions.
• Achieve sales targets.
• Answer phone calls and respond promptly.

Qualifications

Consumer Electronics Manufacturing, 51-100 employees.

With more than 30 years of experience in electrical trading and automation solution business, PT. Riasarana Electrindo has been appointed by ABB, Panasonic, Hitachi, Meanwell, KSS, Togami, Max, and Shimpo as their sole distributor in Indonesia. We have become a leader in electrical control, power distribution, DC power supply systems, and industrial automation products and services. We have a highly trained sales engineers that are ready to deliver our best services to all our valuable customers.