Sales Digitalization Lead

Mondelez International; Daerah Khusus Ibukota Jakarta; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

An established industry player is seeking a Sales Digitalization Lead to drive transformation initiatives in the FMCG sector. This role involves coordinating data management, supporting system implementations, and enhancing sales processes through digital technologies. The ideal candidate will have a strong background in customer service, logistics, and sales support, with a proven track record in leading digital projects. Join a dynamic team that values innovation and collaboration, and contribute to shaping the future of snacking in a fast-paced environment. If you are passionate about making a difference and advancing your career, this opportunity is perfect for you.

Qualifications

• 5+ years in leading digitalization projects in FMCG sales.
• Strong understanding of digital technologies applied to sales.

Responsibilities

• Coordinate customer and employee master data changes.
• Support implementation of sales policies and administrative processes.

Skills

Customer service experience

Logistics knowledge

Sales support experience

Communication skills

Problem solving skills

Ability to handle multiple queries

Tools

SAP

MS Excel

CRM systems

Sales automation tools

Data analytics platforms

Job description

Sales Digitalization Lead page is loaded

Sales Digitalization Lead

Apply locations Jakarta, Indonesia time type Full time posted on Posted 2 Days Ago job requisition id R-132517

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

More about this role

Job-specific requirements:

• Have 5+ years of experience in leading digitalization projects (i.e image recognition, data integration system,etc.), preferably within the sales function in FMCG industry in Indonesia.
• Demonstrate a strong understanding of digital technologies and their application to sales processes, including CRM systems, sales automation tools, and data analytics platforms, tailored for the Indonesian market.
• Continuously track the performance of sales transformation initiatives, analyze results, and make necessary adjustments to optimize performance and ensure alignment with strategic goals, taking into consideration the specific context of the Indonesian market.
• Work closely with other departments to ensure that sales transformation initiatives are seamlessly integrated with broader organizational strategies and goals, aligning with the unique needs of the Indonesian market.
• Fluent in English or is comfortable in an English-speaking environment.

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Sales Operations Sales

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum.

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.