Sales Coordinator

Anantara Hotels & Resorts; Ubud; On-site; IDR 496.606.000 - 744.910.000; Full time

Job summary

A luxury hospitality brand is seeking a Sales Coordinator in Ubud, Bali. This role involves providing administrative support to the sales team, responding to business leads, and managing bookings. Candidates should have a Bachelor's degree in Hospitality Management, excellent communication skills, and proficiency in Microsoft Office. Join us to deliver exceptional service and contribute to guest experiences in a thriving environment.

Qualifications

• Experience in hotel sales or the hospitality industry.
• Ability to multitask in a fast-paced environment.
• Knowledge of hospitality industry trends.

Responsibilities

• Provide administrative support to the sales team.
• Respond to new business leads in a timely manner.
• Enter bookings on the system and follow up.

Skills

Excellent communication and interpersonal skills

Negotiation abilities

Strong organizational skills

Customer-focused mindset

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office Suite

CRM software

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Sales Coordinator you will be responsible providing administrative and service support to the sales team by responding to new business leads and calling existing clients for repeat business in a timely and efficient manner. You will also be required to enter bookings on the system and follow up in an effort to convert inquiries, to confirm business and attend to the delivery of client's requests. We will ensure that you are equipped with a good knowledge of the hotel's facilities and services so that you are confident to interact and negotiate with the guests.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field, with experience in hotel sales or hospitality industry
• Excellent communication and interpersonal skills, including negotiation abilities
• Advanced computer skills, including proficiency in Microsoft Office Suite and CRM software
• Strong organizational and time management skills with ability to multitask in a fast-paced environment
• Customer-focused mindset with a commitment to delivering exceptional service
• Knowledge of hospitality industry trends and best practices