Sales Assistant Manager

Talent Search Recruitment - Indonesia; Jakarta Pusat; On-site; IDR 82.061.000 - 131.299.000; Full time

Job summary

A leading retail network in Southeast Asia is seeking a Sales Associate to manage relationships with 60-80 merchants in the beauty products sector. The role involves tracking sales, resolving problems, and driving growth through promotional campaigns. Candidates should have 1-3 years of experience in sales, strong English communication skills, and be customer-focused. This is a full-time, work-from-office position based in Jakarta.

Qualifications

• 1-3 years of experience in sales, account management, or customer success.
• Strong English communication skills, both written and spoken.
• Good with numbers and tracking revenue.

Responsibilities

• Build strong relationships with merchants and cosmetic shops.
• Regularly check merchants' sales and identify issues.
• Help solve challenges faced by merchants.

Skills

Sales strategy development

Customer relationship management

Analytical skills

Problem-solving

Organisational skills

Education

Bachelor’s degree in business, marketing, or related field

Job description

Overview

Our client is one of Southeast Asia's deepest and most trusted retail networks in Beauty Products.

Job Title: Sales Associate

As a Sales Associate, you'll work with merchants and cosmetic shops in your area to help them grow their business with the company. You'll manage a group of about 60-80 merchants, supporting them in increasing their sales and staying engaged with our products.

Responsibilities

1. Build Merchant Relationships: Work closely with merchants and cosmetic shops, keeping a positive and strong partnership with each one.
2. Track Business Growth: Regularly check each merchant's sales, identify any issues, and find ways to help them grow.
3. Solve Merchant Problems: Identify any challenges merchants face and help them find solutions to improve their experience.
4. Support Sales and Growth: Help merchants increase their sales by guiding them to purchase more from the platform and recommending popular products.
5. Expand Product Range: Encourage merchants to offer a wider variety of brands and products (SKUs) that customers are interested in.
6. Run Promotional Campaigns: Organise special promotions and campaigns to drive sales and keep merchants excited about our products.
7. Keep Merchants Active: Ensure merchants stay engaged with Raena, actively buying and selling our products.
8. Expand Our Reach: Introduce the company platform to new resellers and cosmetic shops in your area, helping us reach more potential partners.
9. Revenue Understanding: Strongly understand how revenue works and be confident with calculations to track sales and support growth.

Qualifications

1. Experience: 1-3 years of experience in sales, account management, customer success, or a related field. Experience in retail or the beauty/cosmetic industry is a plus.
2. Communication Skills: Strong English communication skills, both written and spoken, to effectively interact with cross-functional teams and team members.
3. Analytical Skills: Good with numbers and calculations; able to understand and track revenue and sales performance.
4. Customer-focused: Ability to build and maintain positive relationships with merchants and provide excellent support.
5. Problem-Solving Ability: Proactive approach to identifying and resolving merchant issues.
6. Organisational Skills: Capable of managing multiple merchants and tasks effectively in a fast-paced environment.
7. Education: Bachelor’s degree in business, marketing, or a related field (preferred, but not mandatory).
8. Work Environment: This role is 5 days a week, work from office (WFO), with merchant visits as needed. Occasional travel to merchant locations may be required based on merchant needs and company policy.