Sales Advisor (Klang Valley/ Penang)

Carro; Sungai Buluh; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Southeast Asia's automotive market is hiring an Automotive Sales Advisor. This role involves guiding customers through their car buying journey, from initial inquiries to final delivery, while achieving sales targets and maintaining customer relations. Ideal candidates should have a passion for automobiles, experience in sales, and strong communication abilities.

Benefits

Flexible working arrangements

Comprehensive benefits including medical and insurance

Formal and informal learning opportunities

Qualifications

• At least 1 year of experience in automotive or related sales roles.
• Passionate about different automotive segments, particularly EVs.
• Proven track record of content creation on social media platforms.

Responsibilities

• Assist customers in finding the right vehicle.
• Guide customers through the sales process.
• Handle customer complaints and resolve issues timely.
• Achieve individual and team sales targets.

Skills

Interpersonal skills

Communication skills

Customer service

Content creation

Knowledge of automotive

Job description

The salary package shown includes attractive commissions and incentives in average monthly.

Basic salary : RM 1,700.00

Job Types: Full-time, Permanent

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Overall Purpose of Job

As an Automotive Sales Advisor, you will represent the dealership by assisting customers in finding the right vehicle that matches their needs, preferences, and financial capacity. You will guide customers throughout the sales process—from the initial inquiry to test drive, financing, and final delivery.

• Greet and engage walk-in customers professionally and enthusiastically.

• Understand customers’ needs and recommend suitable vehicles.

• Conduct test drives and explain vehicle features clearly.

• Assist customers with loan applications and insurance options.

• Ensure proper documentation is submitted for booking and loan processing.

• Maintain and update customer records in the CRM system.

• Coordinate with service and delivery teams to ensure vehicles are in top condition before handover.

• Follow up with potential leads and existing customers to build lasting relationships.

• Handle customer complaints and resolve issues in a timely manner.

• Achieve individual and team sales targets set by the Branch Manager.

• Create informative digital content (videos, posts, and customer stories) to help prospective buyers better understand offerings, features, and long-term value.

Job Requirements

• At least 1 year of experience in automotive or related sales roles

• Passionate about different automotive segments, particularly EVs, with up-to-date knowledge of trends, technologies, and industry benefits—an added advantage.

• Proven track record of content creation (Tiktok, Instagram & Facebook Marketplace) is an added advantage.

• Strong interpersonal and communication skills.

• Able to work in a team and under minimal supervision.

• Basic knowledge of car financing and insurance is an added advantage.

• Able to work weekends and public holidays as required.

Why work with Carro?

Join the region’s largest online automotive marketplace with offices in 7 countries.

Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning

Formal and informal learning and development programmes to support your growth and career progression.

Comprehensive benefits including medical, insurance and wellbeing.

Flexible working arrangements upon request.

Learn from some of the most experienced mentors in the technology and automotive space.

Meet and interact with colleagues from all around Asia.

Pursue opportunities to work at departments in other countries and regions.

Diverse and inclusive working environment with modern workspaces.

Fun and engaging employee events, initiatives, and celebrations.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Do you have automotive sales experience? How much notice are you required to give your current employer? Do you have a valid Malaysian driver's licence?

Retail & Consumer Products 1,001-5,000 employees

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.

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