Sales Advisor

PT Grandville Food Indonesia; Denpasar; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT Grandville Food Indonesia is seeking sales-focused individuals to represent Grandville Abon at various stores and venues across Bali. The role involves engaging customers, presenting product features and benefits, and driving sales in a customer-friendly environment.

Ideal candidates have strong communication, are confident with customers, and willing to work retail hours including weekends and holidays. Training on product lines and promotions will be provided.

Qualifications

• Senior High School or equivalent required.
• Experience in FMCG/retail, beauty, baby & kids, or consumer products is an advantage.

Responsibilities

• Actively approach and engage customers at the assigned location.
• Provide product recommendations and information to customers.
• Deliver friendly, informative, and professional customer service.
• Build relationships to encourage repeat purchases.
• Explain product features, benefits, usage, pricing, promotions and other information.
• Ensure displays are neat and meet company guidelines.
• Achieve individual and team sales targets.
• Coordinate with Sales Supervisor, Store Management and Merchandisers.
• Assist with events, exhibitions, roadshows and promotions.
• Perform other duties as assigned by the Sales Supervisor.

Skills

Communication skills

Interpersonal skills

Customer service

Product knowledge

Teamwork

Sales targets

Education

Senior High School equivalent

Job description

Minimum Senior High School (SMA/SMK) or equivalent.

Previous experience as Sales Advisor, Sales Promoter, Retail Sales, Customer Service, or similar position is preferred.

Experience in FMCG, retail, beauty, baby & kids, or consumer products is an advantage.

Good communication and interpersonal skills.

Confident, friendly, and comfortable interacting directly with customers.

Able to explain product features, benefits, usage, and promotions clearly to customers.

Customer-oriented with a strong interest in achieving sales targets.

Able to work both independently and as part of a team.

Willing to work according to retail/store operating hours, weekends, and public holidays when required.

Well-groomed and professional in appearance.

Proactive, energetic, responsible, and willing to learn.

Willing to be assigned to stores, retail outlets, exhibitions, events, or other sales locations as required.

Key Responsibilities

Actively approach and engage with customers at the assigned sales location.

Understand customer needs and provide appropriate product recommendations.

Provide friendly, informative, and professional customer service.

Build positive relationships with customers to encourage repeat purchases.

2. Product Presentation & Education

Explain product features, benefits, usage, pricing, promotions, and other relevant information to customers.

Ensure products are displayed neatly and according to company guidelines.

Maintain product visibility and availability within the assigned area.

Support product demonstrations or sampling activities when required.

Achieve individual and/or team sales targets based on assigned objectives.

Actively promote products and encourage customers to make purchasing decisions.

Support promotional programs, product launches, and sales campaigns.

Identify opportunities to increase sales through cross-selling and product recommendations.

4. Store & Product Monitoring

Monitor product availability and report low stock, damaged products, or other issues to the relevant team.

Maintain the cleanliness and organization of the assigned product display area.

Monitor competitor activities, promotions, and product displays in the assigned location.

5. Reporting

Record and report daily sales performance, customer interactions, stock conditions, and promotional activities.

Provide feedback regarding customer preferences, questions, complaints, and market conditions.

Submit required reports accurately and on time.

6. Team Coordination

Coordinate with Sales Supervisor, Store Management, Merchandisers, and other relevant teams to support sales activities.

Assist with events, exhibitions, roadshows, and other promotional activities when required.

Perform other sales-related duties assigned by the Sales Supervisor.

Grandville Abon is Indonesia's first beef floss with a crunchy texture. Made from real beef and chicken, with the highest quality spices and no MSG or preservatives, it's perfect as a side dish for your little one.

Grandville Abon is Indonesia's first beef floss with a crunchy texture. Made from real beef and chicken, with the highest quality spices and no MSG or preservatives, it's perfect as a side dish for your little one.