SALES

Minimum Requirements:

Minimum D3 in All Major/ Engineering/ Sales Representative major

Minimum 1 year experience in Fresh graduates (External Candidates)/ Mechanic (Internal Candidates)/ Sales/ Salesman (External Candidates)/ Service/ Equipment Management Analyst (Internal Candidates)/ Technician (Internal Candidates)/ Warehouseman (Internal Candidates)/ Working Experience as Sales

Responsibilities:

• Responsible for handling customer complaints, identifying customer problems, forwarding the problem to related parties (technician, engineer, etc.), and presenting at customer premises during troubleshooting or product delivery.
• Responsible for maintaining prospect customers, conducting research on customer business, visiting the customer, and conducting presentations about product selling.
• Responsible for identifying customer needs and opportunities for value added to customer, negotiating sales terms, and conducting the selling process.
• Responsible for receiving POs, sending invoices to customers, confirming delivery and managing AR Collection.
• Responsible for seeking resourcing support from Sales Support Manager for opportunities as needed.
• Responsible for gathering information from customers as and when required and ensuring that the value proposition is conveyed effectively.
• Responsible for determining call structure and approach, preparing discussion content, and questions for need analysis.
• Responsible for creating plans for customer calls, getting support from other resources if needed, and scheduling the calls.
• Responsible for informing customers about down payment requirements and receiving down payments, if needed.
• Responsible for negotiating with customers to agree on final solutions, prices, and terms and conditions of the transaction.
• Responsible for creating customer quotes based on agreed solutions, estimated delivery time, and approved prices.
• Responsible for creating customer solutions along with Application Engineering and proposing the solution to the customer.
• Responsible for interacting with customers to define requirements and informing the same to Application Engineering.
• Responsible for conducting detailed opportunity assessments and prioritizing the opportunities based on predefined criteria; along with superior manager deciding when an opportunity needs to be pursued.
• Responsible for reviewing leads and conducting assessments for lead qualification based on customer data.
• Responsible for receiving leads internally or externally and collecting the required amount of data regarding the lead.

About PT Trakindo Utama:

PT Trakindo Utama is the world-class heavy equipment solution provider of Caterpillar in Indonesia. The Company was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971. Supported by world-class facilities and an extensive network of over 60 branch offices throughout Indonesia, Trakindo delivers quality services to all customers from Sabang to Merauke and supports their business’ success. Trakindo’s heavy equipment is destined for mining, construction, forestry and agriculture, marine, oil and gas, and power generation industries.