Room Division Manager

PT.ORIGIN RESORT LOMBOK; Nusa Tenggara Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join PT.ORIGIN RESORT LOMBOK as a Room Division Manager at the Amber Lombok Beach Resort. This full-time role involves managing hotel operations, maximizing revenue, and ensuring guest satisfaction while providing leadership and training within the rooms department. Ideal candidates are experienced professionals with a passion for service excellence.

Benefits

Competitive compensation

Opportunities for career development

Supportive work environment

Employee well-being initiatives

Qualifications

• Minimum 2 years of experience in a related position.
• Excellent communication and detail-oriented.
• Ability to make decisions under pressure.

Responsibilities

• Manage daily operations of Front Office and Housekeeping.
• Develop strategies to maximize occupancy and revenue.
• Train and develop the rooms department team.

Skills

Communication

Interpersonal Skills

Problem Solving

Multitasking

Organizational Skills

Tools

VHP

Hospitality Management Software

Job description

About the role

We are seeking a highly skilled and experienced Room Division Manager to join our team at Amber Lombok Beach Resort in Central Lombok West Nusa Tenggara. As a fulltime Room Division Manager, you will play a crucial role in overseeing and coordinating the smooth operation of the hotel's rooms department, ensuring exceptional guest satisfaction and efficient utilisation of resources.

What you'll be doing

Manage and supervise the daily operations of the Front Office, Housekeeping, and other rooms-related departments to maintain high standards of service and cleanliness

Develop and implement effective strategies to maximise room occupancy, revenue, and profitability

Oversee the training and development of the rooms department team, ensuring they are equipped with the necessary skills and knowledge to provide excellent customer service

Monitor and analyse key performance indicators, such as occupancy rates, average daily rate, and guest satisfaction, and implement corrective actions as needed

Collaborate with other departments to ensure seamless coordination and a positive guest experience

Ensure compliance with all relevant laws, regulations, and company policies

Participate in the hotel's strategic planning and decision-making processes

What we're looking for

Excellent communication and interpersonal abilities

Passionate for exceptional service and detail-oriented

Minimum 2 years of experience in a related position

Problem-solving and decision-making under pressure.

Multitasking and organizational skills.

Able to operate VHP and other hospitality management software

What we offer

At Amber Lombok Beach Resort, we value our employees and strive to provide a supportive and rewarding work environment. We offer competitive compensation, opportunities for career development, and a range of benefits. Our commitment to employee well-being is paramount, and we encourage a healthy work-life balance.

About us

PT.ORIGIN RESORT LOMBOK is a leading hospitality company that operates luxury resorts in the stunning Central Lombok West Nusa Tenggara region. With a reputation for exceptional service and a commitment to sustainability, we are dedicated to providing our guests with unforgettable experiences. Join our dynamic team and be a part of our continued success.

Apply now for this exciting opportunity to become the Room Division Manager at Amber Lombok Beach Resort.

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