Retail Specialist (Future Store Leader)

PT Decathlon Retail Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sports retail company in Indonesia seeks a Retail Specialist as a Future Store Leader. This role involves engaging with customers, managing store operations, and developing omnichannel performance. Ideal candidates are sports enthusiasts with dynamic teamwork skills, fluent in English and Bahasa, ready to ensure customer satisfaction.

Benefits

Competitive payroll + bonus

Comprehensive medical insurance

Global shareholding program

12 days of paid annual leave

Discount on Decathlon product

New hire starter kit

Various career opportunities

40 working hours per week

2 days off per week

Qualifications

• Passion for sport with a preference for a retail career.
• Experience in advising customers.
• Strong sense of responsibility and organisation.

Responsibilities

• Sell products/services solutions suitable to customer needs.
• Manage store's operational duties and customer interactions.
• Develop local omnichannel performance.

Skills

Fluent in English

Fluent in Bahasa Indonesian

Team spirit

Dynamism

Customer service

Job description

DECATHLON, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach. Our purpose: Move People Through the Wonders of Sport.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 100,000 teammates. In Indonesia, we are operating 11 stores in Jabodetabek and 2 in central & East Java

RESPONSIBILITIES OF RETAIL SPECIALIST (FUTURE STORE LEADER):

Delight your customers in all channels by selling new and durable products/services solutions suitable to their needs.

Delight your customer with customer-friendly, experiential, omnichannel and safe layouts that make them want to discover our sports and solutions.

Develop your sports' local omnichannel performance
Manage the store's everyday operational duties (Duty Manager)

Your playground offers real opportunities! You work hand in hand with the department manager who manages you, and you benefit from a training plan to help you succeed in all your missions.

DESIRED CANDIDATE PROFILE

Fluent in English and Bahasa Indonesian

You have a passion for sport, a taste for business and looking for a retail career

You like being out in the field, advising users of all levels, with a desire to share your passion

Your priority is to satisfy your “sports-loving customers”!

You are known for your team spirit and dynamism. You have a sense of responsibility and organization, and you know how to invest yourself according to your ambitions.

BENEFITS

Competitive payroll+bonus / Comprehensive medical insurance / Global shareholding program / 12 days of paid annual leave / Discount on Decathlon product / New hire starter kit/ Various career opportunities domestic and international / 40 working hours per week / 2 day off per week

Additional Information

The offline recruitment (sport assessment and interview) will be conducted at Decathlon Alam Sutera, Tangerang City