Retail Outlet Officer (DPS)

DHL Germany; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

Join a forward-thinking company that values customer service and integrity! As a Retail Outlet Officer, you will play a vital role in enhancing customer experiences and driving sales in your assigned territory. With a commitment to excellence, you will implement standardized procedures and monitor store performance to meet monthly sales targets. This role offers a strong career support system within an international environment, where you can grow alongside dedicated colleagues. If you are passionate about sales and eager to make a difference, this is the perfect opportunity for you to thrive in a dynamic team focused on connecting people and improving lives.

Benefits

Strong career support

Great culture and colleagues

Various benefit programs

Access to comprehensive learning programs

Qualifications

• Minimum Bachelor's Degree in any field required.
• Experience in sales and strong communication skills are essential.

Responsibilities

• Deliver customer-centric service in retail outlets.
• Achieve monthly sales targets and maintain cash shipment data.

Skills

Sales Experience

Communication Skills

Customer Service

Education

Bachelor's Degree

Job description

YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

YOUR TASKS

The Retail Outlet Officer will be responsible for revenue generated from multi-sector customers from a geographically assigned sales territory, by servicing and retaining existing customers and targeting new business opportunities.

Main Responsibilities:

• Run and deliver customer-centric service in retail outlet
• Implement standardized guidelines, procedures and monitor store performance.
• Responsible for monthly sales targets driven by selling incentives
• Maintain retail outlet cash shipment data
• Coordinate and consolidate data between retail outlet and country office
• Track store performance through a store scorecard sheet.
• Implement store hours
• Be committed to integrity, persistence, and a “people-first” attitude

YOUR PROFILE:

• Minimum Bachelor's Degree in any field.
• Passion and experience in Sales
• Experience as a salesperson will be an advantage
• Good communication skills in Bahasa & English
• Well-groomed and well-mannered
• Willing to be placed anywhere in the Bali area

WHAT WE OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Various benefit programs
• Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now - We look forward to receiving your application!