RETAIL OPERATION STAFF

Artha Inti Mentari; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Sebuah perusahaan di industri kecantikan di Tangerang sedang mencari seorang Manajer Toko untuk mengawasi tim penjualan dan memastikan layanan pelanggan yang berkualitas. Kandidat ideal memiliki gelar sarjana dan pengalaman minimal 2 tahun di posisi serupa, terutama dalam ritel kecantikan. Tanggung jawab meliputi pengawasan operasional toko, pengelolaan persediaan, serta pengembangan strategi penjualan.

Qualifications

• Pengalaman 2 tahun di posisi yang sama, preferensi di RITEL KECANTIKAN.
• Kemampuan merencanakan dan memprioritaskan kerja.
• Fleksibel menghadapi lingkungan kerja yang cepat berubah.

Responsibilities

• Mengawasi dan membimbing tim penjualan dan staf toko.
• Merencanakan pembukaan toko baru dan bekerja sama dengan tim pemasaran.
• Memelihara standar layanan pelanggan yang tinggi.

Skills

Kepemimpinan

Kemampuan komunikasi

Pemecahan masalah

Analitis

Strategis

Education

Gelar Sarjana di Bisnis/ Pemasaran/Fashion

Job description

Supervise and guide the sales team and other store staff to achieve sales targets and provide the best service to customers. Setting targets and delegating the targets to Sales Promotion / BA in charge.

Conduct performance assessments, provide feedback, and develop development plans to improve team competency.

Ensure all staff understand product knowledge and implement selling procedures in handling product.

Daily Operational Management:

In charge of planning opening a new store and working closely with the Marketing team in terms of offline events or campaign.

Ensure all store activities run smoothly in accordance with established SOPs.

Supervise all operational activities including sales, customer service, inventory management, and administration.

Manage the visual appearance and merchandising of the store to always be attractive and in accordance with the brand image.

Stock and Inventory Supervision:

Control and supervise inventory, ensure product availability

Conduct regular inventory and ensure the accuracy of stock data.

Collaborate with the warehouse team to forecast product needs.

Customer Service:

Maintain high customer service standards by ensuring every customer has a pleasant and satisfying shopping experience.

Handle customer complaints quickly and effectively, and develop strategies to increase customer loyalty.

Sales Strategy Development:

Input sales data and analyze market trends to develop effective sales strategies.

Propose and implement promotions or events that can increase sales and attract more customers.

Security and Compliance:

Ensure the store is always safe by implementing strict security procedures.

Reporting and Evaluation:

Prepare daily, weekly, and monthly operational reports covering sales, stock, and team performance.

Conduct periodic evaluations of operational performance and propose improvements needed to achieve efficiency.

Requirements:

Minimum Bachelor degree, preferably majoring in Business/Fashion Marketing/ Human Resources or other related major.

Strong leadership and problem solving skills.

Proven working experience for minimum 2 years in the same role, preferably in BEAUTY RETAIL.

Proven track record of achieving sales target and managing multiple stores.

Ability to plan, prioritize work, and delegate accordingly.

Have effective leadership style with strong interpersonal and communication skills.

Good sense and awareness about industry-related market and customer.

Analytical and strategic thinking abilities.

Adaptable to fast-paced and changing working environment.

Willing to work mobile around Java Area.

Excellent communication skills, both in Indonesian or English.

Mandarin language skill is a plus.

How many years' experience do you have as an Operations Staff?

Do you have customer service experience?

What's your expected monthly basic salary?

How many years' experience do you have with forecasting for businesses?

Which of the following types of qualifications do you have?

Do you have experience with inventory management?

Do you own or have regular access to a personal vehicle?

How many years of field sales experience do you have?

PT. Artha Inti Mentari (AIM) is newly establish company by Indonesia conglomerate that already operated more than 50 years. Our parent company do business in Property, Manufacture, Distribution, Retail, etc. in various countries like China, Vietnam, Cambodia, Singapore, etc.

AIM engage in Beauty industry (Skincare, Bodycare, Fragrance,etc.). AIM do various activities from Develop New Product, Branding, Distribution Online & Offline and Export to overseas.

We offer equal job opportunities and career opportunities for all levels, a conducive and transparent working atmosphere. We also provide opportunities for every employee to improve their personal capacity to be better and more independent.

Check out our parent company website : www.imv.com.vn www.yestarcorp.com

PT. Artha Inti Mentari (AIM) is newly establish company by Indonesia conglomerate that already operated more than 50 years. Our parent company do business in Property, Manufacture, Distribution, Retail, etc. in various countries like China, Vietnam, Cambodia, Singapore, etc.

AIM engage in Beauty industry (Skincare, Bodycare, Fragrance,etc.). AIM do various activities from Develop New Product, Branding, Distribution Online & Offline and Export to overseas.

We offer equal job opportunities and career opportunities for all levels, a conducive and transparent working atmosphere. We also provide opportunities for every employee to improve their personal capacity to be better and more independent.

Check out our parent company website : www.imv.com.vn www.yestarcorp.com