Retail Lead Associate - Grand Canyon South Rim

Xanterra; Tangerang Selatan; On-site; Full time

Job summary

Join a vibrant community at one of the world's natural wonders! As a Retail Lead Associate, you will play a crucial role in enhancing guest experiences at the Grand Canyon South Rim. This full-time position offers a dynamic work environment where you can develop your skills and grow in your career. With a focus on exceptional customer service, you will assist in managing the retail store operations, ensuring that both guests and staff enjoy a welcoming atmosphere. Embrace the adventure of a lifetime while working in a breathtaking location surrounded by nature's beauty.

Benefits

Free Grand Canyon National Park pass

Paid Day off on your birthday

Discounted mule rides

Free Grand Canyon Railway Train Rides

Retail, Lodging and Travel Discounts

Planned employee trips and activities

15% Verizon service/products discount

$350 Referral Bonus Program

Free on-site laundry facility

Free shuttle service

Qualifications

• Minimum one year of retail experience required.
• Strong communication skills and customer service focus essential.

Responsibilities

• Assist in training new sales associates and ensure they meet expectations.
• Maintain store security and oversee housekeeping and stock management.

Skills

Customer Service

Communication Skills

Retail Management

Job description

Live. Work. Explore. as a part of our Retail team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Retail Lead Associate to Live. Work. Explore. at the South Rim of the Grand Canyon!

Job Summary:

Assist the Store Manager and Supervisor in the operation of the retail store.

The Details:
Position Type: Full-Time, Year-Round

Pay: $16.40 per hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities:

• Carry out the assignments given by the store manager and/or assistant managers and see that sales associates carry out assigned duties.
• Assist store management in the training of new sales associates and keep store management informed of training progress.
• Help with processing store paperwork and receive product as directed.
• Assist with opening and closing duties as directed, including assisting sales associates with deposits and drops.
• Maintain security at all times in the store.
• As directed ensure housekeeping is being attended to in the store, as well as stocking, folding and display maintenance.
• Emphasize customer service at all times to sales associates.
• Other duties as assigned.

Qualifications:

• At least one year of retail experience required.
• At least six months’ experience as a Supervisor, Key Holder, or Lead in a retail environment preferred.
• Ability to abide by established checklist system.
• Ability to carry out assignments on time and as directed.
• Must be outgoing, possessing strong communication skills and dedicated to providing excellence in customer service.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.