Retail Associate

PT. ADIDAS INDONESIA; Tangerang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the sports industry is looking for Retail Associates to inspire consumer loyalty and achieve store sales targets in Alam Sutera, Tangerang. The role requires effective customer engagement, teamwork, and a passion for the brand. Ideal candidates have some experience in retail, strong communication skills, and a commitment to delivering an exceptional customer experience.

Qualifications

• Preferably 1-2 months experience in retail.
• Basic verbal communication skills.
• Good command of oral and written Bahasa Indonesia.

Responsibilities

• Meet or exceed sales and KPI targets.
• Execute Brand Customer Service standards.
• Communicate product features and engage with customers.

Skills

Communication

Customer Service

Sales Skills

Education

Secondary/Vocational Education

Tools

MS Office Applications

Job description

One of adidas store located in Alam Sutera (Tangerang) is looking for Retail Associates positions

Purpose/ Mission

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations

Key Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Minimize loss in both, the stockroom, and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Compliances

• To observe both global and local policies and procedures in all dealings.
• Perform other tasks as may be assigned from time to time

Professional background/ Experience

• Preferably between 1-2 months working in a sports/fashion customer & commercial-focused retail environment
• Basic numeracy, literacy, and verbal communication skills
• Industry: Preferably in apparel/ fashion/ Sports
• Education: At least Secondary/Vocational Education
• Technical: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook
• Language: Good command in oral and written Bahasa Indonesia

Which of the following types of qualifications do you have?

What's your expected monthly basic salary?

How many years' experience do you have as a Retail Sales Associate?

Do you have experience in a sales role?

Which of the following languages are you fluent in?

Which of the following Microsoft Office products are you experienced with?

Do you have customer service experience?

Do you have visual merchandising experience?

Manufacturing, Transport & Logistics 51-100 employees

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.